Second Shift Supervisor

About the role

Gilead Community Services is seeking a responsible and experienced Second Shift Supervisor to join our Community Transitional Residence (CTR) program. The position works 40 hours: Monday-Friday 3p-11p with flexibility required providing second shift administrative and clinical oversight of the CTR program.

Responsibilities

• Provides clinical knowledge regarding mental health and developmental disorders through supervision, staff training and education.
• Supports the Residential Program Director in leading an effective program by implementing clinical services, best practice models of care and daily functions as required by contractual and regulatory bodies.
• Safeguards the Residential Program Director in leading an effective program by implementing clinical services, best practice models of care and daily functions as required by contractual and regulatory bodies.
• Maintains and implements the Recovery and Trauma informed philosophies with direct implications to staff, clients, family, and community development.
• Applies clinical knowledge by assisting with timely admissions, continued services, and discharge processes for the program.
• Sustains and implements the Recovery and Trauma informed philosophies with direct implications to staff, clients, family, and community development.
• Supports and provides monitoring of positive outcome measures as defined by the license regulations and agency quality assurance processes.
• Ensures program compliance through the timely and accurate reporting of data both internally and externally as needed.
• Consults with the Residential Program Director, Psychiatrist, Clinician, Behavioral Specialist, Nurse and other team members regarding medical and mental health needs regarding risk management.
• Responds to after-hours calls, for evenings, weekends, and holidays as needed on a rotating on-call basis.
• Oversees the employee schedules, time off requests, and daily workflow management of the program.

Requirements

• Bachelor’s Degree in Human Services Field with 3 years’ supervisory experience required, or Master’s Degree with 2 years’ experience.
• Prior administrative and clinical experience in the field of mental health and developmental disabilities.
• Experience with addictions preferred.
• Ability to manage under stressful or crisis situations.
• Ability to problem solve.
• Ability to meet deadlines and establish and prioritize multiple tasks.
• Able to work flexible hours, evenings and weekends when necessary.

Qualifications

• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Knowledge of mental health and developmental disorders.
• Experience with addictions preferred.

Skills

• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making abilities.
• Effective communication and interpersonal skills.
• Knowledge of mental health and developmental disorders.
• Experience with addictions preferred.

Benefits

• Generous paid vacation, sick, and personal time plus paid holidays.
• Affordable, employer-sponsored medical and dental insurance (Gilead pays 88%).
• Employer-provided long-term disability and life insurance (Gilead pays 100%).
• Hands-on learning experience and supervision.
• Tuition reimbursement and professional development opportunities.
• Paid training, education, and certification as necessary (including CPR training).

Pay

Compensation is commensurate with experience.

Schedule

The Second Shift Supervisor works 40 hours: Monday-Friday 3p-11p with flexibility required providing second shift administrative and clinical oversight of the CTR program.