Seattle Kraken/Torrent Retail Sales Associate - PTNew Seattle, Washington, United States

BDA is a top global Merchandise Agency known for its entrepreneurial spirit and ambitious team. Our people—hailing from companies like Amazon, Microsoft, Nordstrom, Starbucks, and the sports world—bring energy, bold ideas, and a willingness to embrace the unfamiliar.

About the role

As a Game Day Retail Associate, you'll interact with customers, provide product information, assist with purchases, maintain the sales floor, and operate the point-of-sale system while delivering exceptional customer service in a lively, fast-paced environment.

Responsibilities

• Greet and engage customers with a friendly demeanor.
• Assist customers in finding and selecting merchandise.
• Address customer inquiries and questions professionally.
• Ensure the sales floor is stocked, organized, and visually appealing.
• Maintain cleanliness and uphold brand merchandising standards.
• Operate point-of-sale system efficiently and accurately.
• Collaborate with team members to ensure smooth operations.
• Assist in converting the store from one team's merchandise to another, as needed.
• Adapt and perform well in a fast-paced and noisy environment.
• Tag new items and stage for display on sales floor.
• Assist with receiving shipments and verifying incoming inventory against packing lists.
• Check merchandise for damage and imperfections.
• Restock, fold, and organize the storage room and sales floor.

Skills

• Energetic and enthusiastic personality.
• Strong interpersonal and communication skills.
• Detail-oriented with accurate product information.
• Multitasking and adaptability in fast-paced situations.
• Basic point-of-sale system knowledge.
• Familiarity with inventory control and tracking.

Requirements

• High school diploma or equivalent.
• Previous customer service or retail experience is a plus.
• Familiarity with point-of-sale systems preferred.

Additional Notes

Ideal for those who thrive in lively environments. You’ll contribute to delivering a memorable experience for fans and visitors.

Pay

Starting at $22.28/hour.

Schedule

• Day shift (product): 9–10 AM until 3–5 PM.
• Game-day shift: Primarily 3–5 PM and ends when the game concludes, usually no later than 11:30 PM.