Seasoned Commercial HVAC Technician

About FirstCall Mechanical

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. We serve a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships and actively expanding nationwide.

We believe when you succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

Benefits

• Competitive weekly pay
• Comprehensive healthcare coverage (medical, dental, vision, and more, including some 100% company-paid plans)
• 401(k) retirement savings plan with a 5% company match
• Life insurance, short- and long-term disability
• Up to 4 weeks of paid time off, 9 paid holidays, plus Veterans Day for veterans
• Company-sponsored education and career advancement programs (FirstCall Academy, Learning & Education Assistance Program (LEAP), FirstCall Progression Program)
• Generous referral bonus of $2,500 per referral
• Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances

Responsibilities

• Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment to identify repair or replacement needs with no mistakes or callbacks
• Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications (15+ tons)
• Maintain larger PM contracts with more than 5 units
• Repair or replace defective parts in units and equipment and their controls
• Service and troubleshoot mini-splits and/or replace smaller RTUs and mini-splits (15 tons or less)
• Communicate with dispatch to ensure completion of scheduled jobs
• Maintain preventative maintenance schedules and procedures for customers
• Provide elite customer service to every customer encountered
• Engage in continual learning and development through FirstCall Academy to set the industry skill standard
• Take the lead in teaching helpers and Technician I’s

Requirements

• Valid driver’s license with an acceptable driving record
• Active EPA Certification
• 5+ years of experience in a commercial HVAC setting
• OSHA 10 Certification
• Manufacturer certification preferred
• Available to work flexible hours and on-call shifts as needed
• Strong mechanical aptitude and problem-solving skills

Skills & Abilities

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write correspondence
• Ability to effectively communicate with customers by checking in and out on jobs
• Able to explain problems and resolutions in a manner customers can understand
• Closely communicate issues, concerns, and updates with account managers

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret graphs

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Mental stamina for problem-solving and prioritizing multiple tasks

Physical Demands

• Regularly required to use hands
• Frequently required to stand, walk, and sit
• Continually required to climb or balance, stoop, kneel, crouch, or crawl
• Must regularly lift and/or move up to 50 pounds
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus