Jobs · Management · North Carolina

Seasoned Commercial HVAC Technician

FirstCall Group · Raleigh, NC · 1 mo ago
ManagementFull-time

Position Overview

We are currently seeking an experienced Commercial HVAC Service Technician to join our fast-growing Team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as an active EPA Certification.

Job Responsibilities

  • Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment, for the purpose of identifying equipment and/or systems repair and/or replacement needs with no mistakes/callbacks
  • Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications of 15 tons+
  • Maintain larger PM contracts with more than 5 units
  • Repair or replace defective parts in units and equipment and their controls
  • Service and troubleshooting mini-splits and/or replacing smaller RTU’s and mini-splits for 15 tons or less
  • Communicate with Dispatch to ensure completion of scheduled jobs
  • Maintain preventative maintenance schedules and procedures for customers
  • Provide elite customer service to every customer encountered

Qualifications

  • Valid Driver's License w/acceptable driving record
  • Active EPA Certification
  • 5+ years’ of experience in a commercial HVAC setting
  • OSHA 10 Certification
  • Manufacturer Certification is preferred

Behavioral Profile

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write correspondence.
  • Able to explain the problems and resolution in a manner that the customer can understand.
  • Closely communicate issues/concerns/updates with account managers on jobs.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers.
  • Ability to compute rate, ratio, and percent and to draw and interpret graphs.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Physical Demands: While performing the duties of this job, the employee is regularly required to use their hands. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds.

Benefits Overview

FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:

  • Competitive Weekly Pay
  • Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
  • Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
  • Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
  • Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
  • Generous Referral Bonus of $2,500 per referral

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