Seasoned Commercial HVAC Service Technician

About the role

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. Founded in 2006, STR partnered with FirstCall Mechanical in 2022. We are committed to building durable partnerships and are actively expanding our operations nationwide.

We are currently seeking an experienced Commercial HVAC Service Technician II to join our fast-growing STR team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as an active EPA Certification.

Responsibilities

• Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment
• Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications of 15 tons+
• Maintain larger PM contracts with more than 5 units
• Repair or replace defective parts in units and equipment and their controls
• Service and troubleshooting mini-splits and/or replacing smaller RTU’s and mini-splits for 15 tons or less
• Communicate with Dispatch to ensure completion of scheduled jobs
• Maintain preventative maintenance schedules and procedures for customers
• Provide elite customer service to every customer encountered

Requirements

• Valid Driver's License w/acceptable driving record
• Active EPA Certification
• 5+ years’ of experience in a commercial HVAC setting
• OSHA 10 Certification
• Manufacturer Certification is preferred
• Available to work flexible hours and on-call shifts as needed
• Strong mechanical aptitude and problem-solving skills

Qualifications

In addition to the requirements, the ideal candidate will have:

• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write correspondence
• Ability to effectively communicate with the customer by checking in and out with them on jobs
• Able to explain the problems and resolution in a manner that the customer can understand
• Closely communicate issues/concerns/updates with account managers on jobs
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers
• Ability to compute rate, ratio, and percent and to draw and interpret graphs
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Mental stamina for problem-solving and prioritizing multiple tasks

Benefits

FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances