Seasonal Warehouse Controls Coordinator

About the Role

We are seeking a detail-oriented and technically skilled Seasonal Warehouse Controls Coordinator to oversee order processing workflows and provide critical technical support at our Groveport, OH distribution facility during peak season. In this high-impact, hybrid operational and technical role, you will act as the bridge between distribution center operations and our IT engineering teams. You will manage day-to-day order flow, order aging, and label printing while leveraging your background in JavaScript and AWS serverless architecture to keep our automated high-capacity facilities running smoothly.

Duties and Responsibilities

• Monitor and route real-time order volume through the Warehouse Management System (WMS) and Warehouse Control System (WCS) to maintain peak performance and eliminate fulfillment bottlenecks
• Track aging and stagnant orders proactively, identifying root causes for delays and coordinating directly with warehouse leadership to meet holiday peak service level agreements (SLAs)
• Oversee batch and dynamic print jobs for shipping labels, packing slips, and compliance labels to ensure continuous operation across picking and packing lines
• Write, adjust, and troubleshoot lightweight JavaScript scripts, custom integration logic, and dynamic label formatting to resolve active production issues
• Assist in monitoring AWS serverless cloud components (AWS Lambda, API Gateway, CloudWatch) driving order flow automation and middleware integrations
• Serve as the primary operational liaison supporting the Director of IT Engineering and collaborating with Operations Engineers, surfacing line errors, helping deploy quick patches, and running live tests
• Performs other duties and responsibilities as required by the role and determined by management

Preferred Qualifications

• Coursework or degree in Computer Science, Industrial Engineering, Logistics, or IT systems—or relevant experience
• Experience handling peak seasonal volume spikes in retail, e-commerce, or 3PL networks
• Experience with REST APIs, JSON data structures, and scanner system logs

Key Integra Competencies

All candidates are expected to demonstrate, regardless of role:

• Action Oriented
• Situational Adaptability
• Drives Results