Seasonal Teammate (Retail Associate)

About the role

The Teammate supports the success of the store by delivering a welcoming and engaging experience for guests while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and operations through strong teamwork, attention to detail, and a willingness to take initiative. The Teammate helps create a positive store environment and represents the Rally House brand with energy and professionalism.

Competencies

• Social: Brings energy and enthusiasm to interactions with customers and teammates. Initiates conversations, builds connections, and helps create a fun, welcoming environment.
• Customer Centric: Puts the customer first in every interaction. Listens to understand needs, offers helpful recommendations, and takes ownership of creating a great experience.
• Action Oriented: Takes initiative and gets things done. Sees what needs to be done and acts without waiting to be asked. Maintains urgency and follows through on commitments.

Responsibilities

• People: Demonstrate Rally House values through positive teamwork and engagement with peers; seek feedback and apply coaching to improve performance; actively participate in training and skill drills to build service capability; contribute to a welcoming, energetic, party atmosphere.
• Operations: Complete assigned tasks accurately and on time; follow playbooks, loss prevention and safety guidelines consistently; report operational issues, shortages, or concerns to leadership; build working knowledge of store systems and daily processes.
• Merchandising: Execute merchandising tasks as directed (folding, hanging, replenishment, recovery); support floor moves and transitions under leadership guidance; maintain clean, organized fixtures and back-of-house areas; protect brand standards through attention to detail.
• Service: Deliver a welcoming, energetic customer experience using the Party model; engage customers, identify needs, and recommend products; resolve basic customer issues and escalate when needed; represent Rally House with enthusiasm and professionalism.
• Results: Contribute to daily sales goals through service behaviors; support promotions, launches, and event execution; take ownership of personal performance metrics (conversion, UPT, AT).

Skills and knowledge

• Ability to work effectively in a fast-paced, team-oriented environment
• Clear and effective communication skills
• Enthusiastic attitude with a passion for sports and retail
• Time management skills with the ability to prioritize tasks

Qualifications

• Must be at least 16 years of age
• Previous customer-facing experience preferred

Physical requirements

• Must be able to stand and walk for extended periods of time
• Ability to lift up to 50 pounds
• Ability to bend, reach, and climb ladders

Pay

$13.50 - $15.00