Seasonal Store Operator (Care Center)- PT Nights

About the role

Do you have a passion for customer service? Are you proficient using a computer? Are you an enthusiastic problem solver? Then join our Care Center team today as a Store Operator! Our store operators answer calls for all of our store and non-store locations.

Responsibilities

• Transfer callers to the proper location and department
• Provide store hours and answer general customer questions
• All using brand new state of the art call center technology

Requirements

• Excellent customer service skills
• Excellent written, verbal, and interpersonal communication skills, including conflict resolution/negotiation skills
• Ability to work in a fast paced & goal oriented environment
• Excellent computer skills
• Desire to learn additional skills to enhance level of customer services provided

Pay

• Weekly Pay
• Additional hourly compensation if bilingual in English and Spanish

Benefits

• Storewide Employee Discount

Schedule

Shift Schedule: Friday, Saturday, and Sunday evenings: Friday and Saturday: 5:30 PM to close; Sunday: 2:00 PM to close. Closing times may range from 7:00 PM to 11:00 PM as we get closer to the holidays.