Seasonal Stock Associate - UGG

About UGG

UGG, a division of Deckers Brands, exists to transform the lives of customers and each other by sharing a passion for the brand. The mission is to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences customers desire. As a member of the Deckers Family, you represent the brands and deliver unique, personalized shopping experiences.

Summary

Stock Associates are critical to the success of our stores. They organize inventory, create safe and efficient stock areas, and partner closely with the Stock Lead to receive and merchandise items so customers have the products they want when they want them. Stock Associates operate as part of a dynamic team and cooperate to achieve business goals.

Responsibilities

• Receive, store, pick, count, and distribute products and material to meet store needs.
• Receive and verify shipments, handling discrepancies to keep inventory counts current and accurate.
• Assemble, pack, and ship transfers of merchandise between retail locations or distribution centers.
• Follow all stock processes and policies, maintain a neat and orderly stock room, and practice safety and security measures.
• Control damaged merchandise or mis‑matched inventory in accordance with company standards.
• Replenish and display product on the sales floor according to Visual Merchandising standards.
• Greet customers entering the store, direct them to appropriate products and areas, answer questions, and share current product knowledge.
• Maintain a positive, cheerful attitude with customers and team members, promoting the store and brand image.
• Report to work on time and notify the Store Manager in advance of any lateness or absence.

Core Competencies

• Deliver the highest level of customer service as outlined in the Service Training Program.
• Prioritize brand and product knowledge in customer interactions.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Contribute to a team and cooperate to achieve goals.
• Multi‑task in a fast‑paced environment.
• Promote a positive and respectful work environment.
• Respond to problem situations with professionalism.
• Escalate special customer requests regarding product or service to management.
• Think critically to solve problems and approach challenges with agility.

Qualifications

• One (1) to two (2) years of retail store management experience preferred.
• High School Diploma.
• Excellent verbal and written communication skills; ability to convey the Deckers Brands vision and mission.
• Strong team‑building skills.
• Excellent organizational skills with exceptional attention to detail.

Additional Requirements

• Flexibility of schedule and hours to meet business needs.
• Proficiency in the Microsoft Office suite.
• Valid driver’s license.

Benefits

• Competitive pay.
• Employee discounts.
• Perks and global contests.
• Opportunities for growth and development.

Pay

The posted target salary for new hires at this store location is $19.20 per hour. Individual pay will be determined by location and additional factors, including job‑related skills, experience, and relevant education or training. Recruiters can provide specific salary details for preferred locations during the hiring process.