Seasonal Shop Manager - The Woodlands Mall

About the role

See’s Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. With over 250 retail shops across the USA, a growing e‑commerce business, and expanding international opportunities, See’s is a leader in the confectionery industry. As a Retail Shop Manager you will lead a dedicated team, drive sales, ensure top‑notch customer service, and oversee all shop operations in line with See’s guidelines and values.

Responsibilities

• Lead the shop's team, creating a sales‑focused and customer‑centric environment.
• Set an example by achieving daily, monthly, and annual sales goals.
• Communicate and implement company direction, policies, and programs.
• Delegate tasks, ensure team compliance, and provide necessary follow‑up.
• Resolve customer and employee concerns in a professional and timely manner.
• Train and develop team members on company programs, policies, and procedures.
• Provide professional coaching and feedback to the team.
• Drive recruitment, selection, and recommendation of qualified candidates.
• Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
• Monitor and control expenses to meet budgetary goals.
• Manage procedures related to cash handling, protection of company assets, and banking.
• Maintain accurate timekeeping records and approve weekly payroll promptly.
• Ensure compliance with state and federal laws related to wages and breaks.
• Implement weekly work schedules in collaboration with District Sales Managers.
• Manage paperwork to meet established deadlines, covering banking, new hires, and inventory.
• Other duties as assigned.

Requirements

• Minimum 3 years of retail management experience.
• Proven success in developing, motivating, training and coaching employees.
• Excellent customer service, communication, and organizational skills.
• Strong cash handling and merchandising ability.
• Ability to follow, implement, and enforce company policies and procedures.
• Strong work performance.
• Proven ability to grow the business by seeking sales opportunities and developing a sales‑driven team.
• Proven ability to learn new technologies quickly and manage change efficiently, proactively, and positively.
• Physical ability to carry out essential functions (packing candy, stocking shelves, ringing sales, standing or walking the entire shift, lifting up to 25 lb frequently).
• * Internal applicants must be in good standing.

Pay

The pay rate for this position is $29.64 per hour.

Schedule

Flexibility in working hours, including weekends and holidays.