Seasonal Shift Lead

About the Role

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 200 chocolateries in 21 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.

Responsibilities

• Deliver outstanding customer experience, as well as a similar environment for the in-house team
• Provide training and/or helping Store Associates to always ensure that production goals are met, including product-finishing projects
• Lead various in-store tasks during each shift, exemplifying the store and brand standards
• Ensure the movement on the sales floor is flowing effectively
• Help ensure product merchandising is done accurately
• Help to lead the follow-through of all food safety protocols
• Target sales objectives and help to achieve store compliance and loss prevention standards
• Participate in team meetings to discuss goals, progress and topics in need of improvement
• Participate in other role-related duties as assigned by the Store Manager

Requirements

• At least 1 year of experience in retail sales or similar fast‑paced, customer‑minded environment, with increasing levels of responsibility
• Strong interpersonal skills and able to communicate effectively
• Reliable and flexible with scheduling based on store needs
• Quality‑minded with keen attention to detail
• Passionate about chocolate

Physical Requirements

• Depending on the length of the shift, employees may need to have physical stamina to remain active and stand for long hours, often walking or standing in a fast‑paced environment.
• Ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (like restocking or re‑organizing displays).
• Multitasking requires physical agility and the ability to stay organized.
• May be required to bend, squat, or reach up high to organize or stock products.
• Some retail positions require employees to maintain cleanliness in the store, which can involve bending down to clean floors or wiping down displays.
• Restocking low shelves or accessing high displays may involve frequent bending or stretching.
• Requires the ability to lift 15‑40 pounds.

Pay

• Competitive Pay
• Premium Holiday Pay (Time and a Half)
• Annual Bonus

Benefits

• Employee Assistance Program
• An exciting working environment with motivated colleagues
• A position with lots of personal responsibility
• The opportunity to contribute fresh ideas
• An open and respectful feedback culture
• In‑house and external further training
• Unique career opportunities
• Generous discounts on our products
• Chocolate at work
• Easily accessible locations

Schedule

Seasonal Part‑Time position.