Seasonal Server - Poza (Part-Time)
- each duty.
- Requirements: maybe the Essential Functions (physical abilities) and Technology And Equipment Used? Or maybe Qualifications: Education (High School diploma/GED), experience (1+ year), background check, flexible hours.
- Skills: Key Skills & Experience Required list.
- Benefits, Pay, Schedule: not provided (no specifics). So we should not include those sections.
We must not include headings with filler. So we will include About the role, Responsibilities, Requirements, Qualifications, Skills. Possibly also Working Environment? Could be part of Responsibilities? But we could make a section "Working Environment" if there is specific content. The posting includes "Working Environment Work will primarily take place..." That's specific. Could be its own section. However guidelines: Prefer a few substantive sections over many thin ones. But we can include if it's substantive. It's a paragraph. Could be part of Responsibilities? Might be better as its own section "Working Environment". But we need to decide.
We also have "Technology And Equipment Used" list. Could be part of Requirements or Qualifications. Might be better as its own section "Technology & Equipment". But not in allowed headings list. Allowed headings are only those listed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we must map content to those headings only. So we cannot create Technology & Equipment heading. Must fit into existing allowed headings.
Thus we need to allocate content:
- About the role: intro about L’Ermitage and role description.
- Responsibilities: Job Summary duties (list). Also maybe Essential Functions? But Essential Functions are more like requirements/qualifications (physical abilities). Could go under Requirements.
- Requirements: maybe Education, experience, background check, flexible hours, physical abilities (Essential Functions), technology equipment? Could be under Requirements.
- Qualifications: maybe similar to Requirements? But we need differentiate. Could put education/experience under Qualifications, and physical abilities under Requirements. But both are similar. However we need to avoid thin sections. Could combine into one section "Requirements" that includes education, experience, abilities, tech equipment. Then maybe "Skills" for Key Skills & Experience Required.
Thus we will have sections: About the role, Responsibilities, Requirements, Skills.
We must not include Benefits, Pay, Schedule.
Now we need to format: Use
for section headings. Use
- for any list of duties/requirements/benefits. Use
for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep all details from the posting, but we can rephrase? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Means we should not omit details, but we can rephrase? Probably we should keep the exact sentences but can break into list items. Must not lose any detail. Thus we need to extract each duty sentence from Job Summary and make them list items. Also essential functions list items. Also technology equipment list items. Also key skills list items. We must ensure we don't lose any detail. Let's parse the posting. First paragraph: "About L’ermitage Beverly Hills L’Ermitage Beverly Hills has been a sanctuary of elegance and discretion since 1975. An exclusive Five-Star, AAA Five Diamond, Two Michelin Keys property, we are committed to delivering world-class hospitality in an intimate and refined environment. Every team member contributes to the timeless experience that defines L’Ermitage and is committed to offering travelers excellence in hospitality. As a Server at Poza, rooftop pool, restaurant and bar, you are the heartbeat of the guest experience. You will deliver exceptional food and beverage service with grace, attentiveness, and style—reflecting the luxury and sophistication of L’Ermitage Beverly Hills. Your knowledge of our menu, attention to detail, and intuitive hospitality will help craft memorable moments by the pool and under the stars." We can keep that as prose in About the role. Next: "Job Summary" then a long paragraph with many duties separated by semicolons? Actually it's a run-on sentence with many clauses separated by semicolons. Let's split into distinct duties: - Deliver exceptional guest service by greeting, seating, assisting, and serving guests in dining and poolside areas; - take food and beverage orders, enter orders into the POS system, deliver items, ensure guest satisfaction, present checks, and process payments; - Maintain thorough knowledge of food, beverage, wine, beer, cocktail, coffee, tea, and espresso offerings, including daily specials, to answer questions, make recommendations, and maximize revenue through suggestive selling and upselling; - Be perceptive, proactive, and engaging. Anticipate and personalize the guest experience when possible; remember your guest and their requests; - Support VIP and special occasion service, encourage repeat visits, and professionally resolve guest concerns by escalating issues to management when necessary; - Set up, organize, and maintain dining rooms, poolside areas, service stations, bars, and seasonal outdoor seating areas, including arranging furniture, umbrellas, lounge chairs, tables, towels, and other guest amenities according to established standards; - Monitor and maintain the cleanliness, appearance, safety, and organization of dining, pool, and service areas by clearing and sanitizing tables, resetting lounge furniture, removing debris and trash, stocking supplies, and ensuring all areas remain guest-ready throughout the day; - Complete all opening, closing, side work, and pre-service duties, including stocking and replenishing supplies, preparing service items, polishing glassware and flatware, handling linens and towels, storing cushions, organizing inventory, and performing assigned deep-cleaning tasks; - Maintain inventory and availability of operational supplies, including towels, beverages, service items, condiments, amenities, and other guest-use products; - Demonstrate knowledge of table and seat numbers and operate efficiently and professionally during high-volume, fast-paced, and high-stress service periods; - Follow all food safety, allergy awareness, sanitation, and responsible alcohol service practices, including communicating allergy concerns, recognizing signs of intoxication and refusing alcohol service when appropriate; - Promote a safe environment by monitoring pool and facility safety standards, enforcing pool rules, observing weather conditions, identifying hazards, and supporting emergency response procedures when required; - Report maintenance, equipment, furniture, or facility issues promptly to the appropriate department and coordinate with housekeeping, engineering, and other departments to ensure seamless guest service; - Accurately handle cash, credit card transactions, tip and service charge procedures, end-of-shift reconciliations, cash deposits, and manager check-outs in accordance with company policies; - Foster a positive, team-oriented work environment by collaborating with colleagues, assisting team members as needed, and maintaining open communication with management regarding guest or employee concerns; - Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures; - Attend meetings and training sessions as required; - Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace; - Perform other duties and responsibilities as assigned by management to support departmental and operational needs. We need to keep all these as list items. Next: "Essential Functions Of The Job" list: - Ability to work outside seasonally in various weather for up to 8 hours. - Ability to remain in a standing or walking position for 90% of shift, given moderate rest breaks. - Ability to walk the property, move up and down stairs regularly. - Ability to move quickly based on guest needs. - Ability to regularly move and lift up to 50 lbs. - Ability to use repetitive manual dexterity, such as writing, typing in orders, polishing, rolling silverware. - Ability to bend, kneel, stretch, and reach frequently, including above head, and repetitively during a shift. - Ability to visibly survey property areas clearly. - Ability to view a digital computer/tablet screen. - Ability to communicate and exchange information effectively, often in a public/group setting. - Ability to read, write, speak, and understand English. - Ability to complete a satisfactory background check - Ability to perform assigned tasks, operate equipment, and complete job duties in a safe manner - Ability to work flexible hours based on business needs including midweek and weekend days We need to keep all. Next: "Technology And Equipment Used" list: - Point of Sale Software / Credit Card Processor (Micros) - Reservations Software and iPad tablet - Multi-line Phone System - Time Keeping & Payroll Software - Scheduling Software - Cleaning Chemicals & Tools (mop/bucket, broom, vacuum, sanitizer bucket) - CO2 Soda Fountain System - Refrigeration/Freezer Systems - Keg storage Systems - Automatic Dishwasher Next: "Working Environment" paragraph: - Work will primarily take place in a hotel resort and restaurant environment, in both guest-facing and employee back of house areas. - Some seasonal exterior work with exposure to extreme temperatures and weather conditions. - Group and solo work. - Exposure to various hazardous chemicals, to be used only as instructed. Next: "Key Skills & Experience Required" list: - 1+ year professional serving experience in a high-volume restaurant setting. - High School diploma/GED. - Demonstrates strong communication, organizational, and problem-solving skills. - Strong beverage knowledge with understanding of cocktail recipes, spirits, wine, and beer. - Able to complete a satisfactory background check. - Available and willing to work flexible hours based on business needs including weekdays and weekends. - Expresses sincere enthusiasm for the role and passion for food and beverage. - Must know how to prioritize, delegate, and respond in a timely fashion. - Able to work under pressure, multi-task, and stay focused while maintaining hospitality. Then there is filler about accommodations, EEO etc which we remove. Now we need to map to sections. We could do: About the role: intro paragraph. Responsibilities: Job Summary duties (list). Requirements: Essential Functions (list) + Technology And Equipment Used (list) + Working Environment (maybe as prose list? but we can make list). But we need to keep all details. Could combine them into one Requirements section with sublists? But we must use
- for any list. We could have multiple
- inside the section.
Qualifications: Education/experience etc? Actually Key Skills & Experience Required includes both experience and skills. Could split: Qualifications: education, experience, background check, flexible hours. Skills: communication, beverage knowledge, enthusiasm, prioritize, work under pressure.
But we have overlapping items: background check and flexible hours appear both in Essential Functions and Key Skills. We must not duplicate? We should preserve all info; duplication may be okay if it's in original. But we could keep them in both sections if they appear there. However we should not invent duplication; but if it's present in both places, we can keep both.
Better to follow
- for any list. We could have multiple
- for any list of duties/requirements/benefits. Use