Seasonal Selling Associate PT Hours (FOH)

$17.05 - $21.32 per hour

About the Role

As a Seasonal Selling Associate, you will be working to enhance the client experience with our selling team during our most magical time of year. You will report to a Sales Manager; the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional customer service.

Responsibilities

• Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
• Serve in different areas of the store based on business needs
• Process efficient Point of Sale transactions as needed
• Efficiently and graciously handle escalated issues by connecting customers with a member of the management team
• Demonstrate follow-up on customer requests, questions and needs
• Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty
• Partner to support Fitting Room Experiences when needed
• Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery

Requirements

• Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services
• Familiar with and able to use retail and mobile technologies
• Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays

Benefits

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• An amazing employee discount