Seasonal Sales Associate (Sur La Table)

About the role

As a Seasonal Sales Associate at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this role, you’ll support daily operations, deliver a #bestincenter customer experience, a company-wide standard for excellence in service, and help drive sales by sharing product knowledge.

Responsibilities

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Actively engage customers, identify their needs, recommend relevant products or experiences, and lead a customer‑focused, Guest Obsessed culture
• Maximize selling opportunities by identifying customer needs and offering relevant solutions.
• Promote add‑on sales and support events that grow store traffic and customer engagement.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue.
• Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.
• Collaborate with team members to maintain a positive, inclusive, and high‑performing store culture
• Support onboarding of new associates by sharing product knowledge and best practices
• Accurately and efficiently process transactions including sales, returns, and price checks using the POS system.
• Assist in daily opening and closing procedures, floor replenishment, and maintaining visual merchandising standards.
• Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests).