Seasonal Sales Associate (Sur La Table)

About the role

With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. As a Seasonal Sales Associate at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this role, you’ll support daily operations, deliver a #bestincenter customer experience, a company-wide standard for excellence in service, and help drive sales by sharing product knowledge.

Responsibilities

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Actively engage customers, identify their needs, recommend relevant products or experiences, and lead a customer‑focused, Guest Obsessed culture.
• Maximize selling opportunities by identifying customer needs and offering relevant solutions.
• Promote add‑on sales and support events that grow store traffic and customer engagement.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue.
• Collaborate with team members to maintain a positive, inclusive, and high‑performing store culture.
• Support onboarding of new associates by sharing product knowledge and best practices.
• Accurately and efficiently process transactions including sales, returns, and price checks using the POS system.
• Assist in daily opening and closing procedures, floor replenishment, and maintaining visual merchandising standards.
• Complete inventory transactions including receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests).
• Adhere to applicable wage and hour laws.
• Accurately record time worked according to SLT Policy and ensure all Sur La Table policies and SOPs are communicated, maintained, and consistently followed.

Requirements

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 4 hours at a time.
• Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to ascend/descend ladders to retrieve and/or move merchandise.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.

Qualifications

• Must be 18 years of age