Seasonal Sales Associate (Sur La Table)

About the role

As a Seasonal Sales Associate at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this role, you’ll support daily operations, deliver a #bestincenter customer experience, a company-wide standard for excellence in service, and help drive sales by sharing product knowledge.

Responsibilities

• Customer Experience & Brand Representation: Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty; maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources; actively engage customers, identify their needs, recommend relevant products or experiences, and lead a customer‑focused, Guest Obsessed culture.
• Sales & Business Performance: Maximize selling opportunities by identifying customer needs and offering relevant solutions; promote add‑on sales and support events that grow store traffic and customer engagement; consistently meet or exceed monthly sales goals, contributing to overall store revenue; performance measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.
• Team Engagement & Store Support: Collaborate with team members to maintain a positive, inclusive, and high‑performing store culture; support onboarding of new associates by sharing product knowledge and best practices.
• Operations & Compliance: Accurately and efficiently process transactions including sales, returns, and price checks using the POS system; assist in daily opening and closing procedures, floor replenishment, and maintaining visual merchandising standards; complete inventory transactions including receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests); adhere to applicable wage and hour laws; accurately record time worked according to SLT Policy and ensure all Sur La Table policies and SOPs are communicated, maintained, and followed.

Requirements

• Ability to communicate verbally and work cooperatively with associates and customers
• Ability to remain standing for up to 4 hours at a time
• Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
• Ability to lift and/or move merchandise weighing up to 50 lbs
• Ability to ascend/descend ladders to retrieve and/or move merchandise
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work

Qualifications

• Must be 18 years of age or older at the time of employment
• 1 year of retail sales experience preferred
• Excellent communication, problem‑solving, and decision‑making abilities
• Passion for community engagement and providing exceptional customer experiences
• Proficiency in Microsoft Office and retail management systems preferred

Benefits

• 401K after 90 days (must be 21 years of age)
• Employee discount

Schedule

Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays. While this is the minimum availability, scheduled hours may differ based on business needs. Regular and predictable attendance is required.