Seasonal Sales Associate (Store 6477)

About the Role

The Seasonal Sales Associate supports the store team on a short-term basis by delivering outstanding guest service experiences in a sales culture that utilizes GameStop's buy, sell, trade, and reservation business model (Circle of Life). This role focuses on sales, store maintenance, and customer service during peak seasonal sales days.

Responsibilities

• Provide best-in-class customer service by greeting guests, assisting with video gaming needs, recommending additional items, and expressing gratitude for every visit.
• Support the overall shopping environment, including visual and operational aspects, and contribute to all store sales initiatives during the holiday season.
• Maintain store cleanliness, organization, and merchandising according to company guidelines, including restrooms, shelves, and fixtures.
• Assist in stocking, restocking, and transferring merchandise, ensuring products are well-presented, organized, and alphabetized on the selling floor.
• Help the store team meet and exceed sales, profit, and shrinkage reduction goals.
• Address guest questions and concerns promptly and courteously; escalate issues to a store keyholder when necessary.
• Support inventory control and loss prevention practices, including awareness of scams and adherence to safety best practices.
• Adhere to GameStop policies and procedures, including attendance, confidentiality, conflict of interest, and ethical responsibilities.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent preferred.
• Previous retail sales or guest service experience preferred.
• Availability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to follow instructions presented in written, oral, and diagram form.
• Outgoing and friendly personality with strong guest service skills.
• Clear verbal communication and listening skills in spoken and written English; bilingual English/Spanish skills preferred.
• Ability to work in a fast-paced, rapidly changing environment and meet performance expectations, including attendance, professional dress, and grooming.
• Capability to stand and move throughout the store unassisted for at least 8 hours per day.
• Ability to bend, stoop, reach, climb ladders, and lift merchandise up to 30 lbs. from ground level to a minimum height of 4 feet.
• Reliability and trustworthiness.