Seasonal Sales Associate (Store 3889)

About the role

The Seasonal Sales Associate supports the store team on a short-term basis by delivering outstanding guest service experiences in a sales culture that utilizes GameStop's buy, sell, trade, and reservation business model (the Circle of Life). This role focuses on sales, store maintenance, and customer service during peak seasonal sales days.

Responsibilities

• Provide best-in-class customer service by greeting guests, assisting with video gaming needs, recommending additional items, and expressing gratitude for their visit.
• Support the overall shopping environment, including visual and operational aspects, and contribute to store sales initiatives during the holiday season.
• Maintain store cleanliness, organization, and merchandising according to company guidelines, including restrooms, shelves, and fixtures.
• Assist in stocking and restocking merchandise, ensuring products are well-presented, organized, and alphabetized on the selling floor.
• Help the store team meet and exceed sales, profit, and shrinkage reduction goals.
• Address guest questions and concerns promptly and escalate issues to a store keyholder when necessary.
• Support inventory control and loss prevention practices, including awareness of scams and adherence to safety protocols.
• Adhere to GameStop policies and procedures, including attendance, confidentiality, and ethical responsibilities.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent preferred.
• Previous retail sales or guest service experience preferred.

Skills

• Availability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to follow instructions in written, oral, and diagram form.
• Outgoing and friendly personality with strong guest service skills.
• Clear verbal and written communication skills in English; bilingual (English/Spanish) preferred.
• Ability to work in a fast-paced, rapidly changing environment.
• Capable of working independently and within a team to perform assigned tasks.
• Ability to stand and move throughout the store for at least 8 hours per day.
• Capable of bending, stooping, reaching, climbing ladders, and lifting merchandise up to 30 lbs. from ground level to a height of 4 feet.
• Reliability and trustworthiness.