Seasonal Sales Associate - Grand Central (2)

About the role

We are seeking a detail-oriented and customer-focused Sales Associate to join our retail team. In this role, you will assist with stocking, receiving products, and cashiering, while also providing outstanding service to customers. You will play a key part in maintaining the shop's organization, ensuring shelves are well-stocked and products are properly displayed, and helping customers with their purchases and inquiries.

This role is seasonal and estimated to begin mid-October 2026 and end by mid-January 2027.

Responsibilities

• Customer Service & Product Knowledge
  • Greet and engage customers with enthusiasm, offering assistance and information about the products carried.
  • Provide recommendations based on customer preferences, promoting products and sharing knowledge about cheeses, charcuterie, and other offerings.
  • Assist customers with purchases, ensuring a smooth and positive checkout experience.
  • Address customer inquiries and resolve issues promptly to ensure satisfaction.
• Stocking & Receiving Products
  • Receive deliveries and verify product accuracy, quality, and freshness.
  • Stock shelves, organize products, and ensure proper rotation (FIFO) to maintain optimal inventory levels.
  • Keep the sales floor organized, clean, and visually appealing; ensure all products are properly labeled and displayed.
  • Assist in inventory management by tracking product levels and notifying the team of low stock or products needing replenishment.
• Cashiering & Transaction Management
  • Operate the register, process sales transactions accurately (cash, credit, and debit card payments), and follow cash-handling policy.
  • Ensure accurate pricing and scanning of items; manage returns or exchanges according to company policies.
  • Maintain an organized and efficient checkout area, including handling customer receipts and packing purchases with care.
• Food Safety & Cleanliness
  • Maintain cleanliness and organization throughout the shop, including workstations, sales floor, and cashier area.
  • Follow all food safety and sanitation protocols to ensure product safety and quality.
  • Perform daily cleaning tasks and maintain cleaning logs as needed.
• Team Collaboration & Support
  • Collaborate with team members to ensure smooth operations, assisting with stocking, receiving, and other tasks as needed.
  • Proactively communicate with the team and management about inventory needs, product availability, and customer feedback.
  • Support event preparation, including food display setups and helping during special events as needed.
• General Support as Needed
  • Responsibilities may include cleaning, stocking, customer service, and other related tasks.

Physical Requirements

• Ability to stand for extended periods and lift up to 50 lbs.
• Comfortable with tasks requiring bending, twisting, reaching, and carrying.
• Operate equipment such as cash registers, scales, slicers, product shelving, and food handling in a safe and efficient manner.

Qualifications

• Full-time and flexible availability for weekends, holidays, opening, closing, and mid-day shifts.
• High school diploma or equivalent.
• Strong organizational, communication, and time-management skills.
• Ability to thrive in a fast-paced environment and manage multiple tasks.
• Proficiency in basic computer skills (register systems, inventory management).
• Previous experience in retail, customer service, or the food industry; willingness to learn about cheese or specialty foods.
• Commitment to delivering exceptional customer service and contributing to a positive team environment.
• Certifications: NYC Food Handler’s Certification or ServSafe preferred (not required).

Benefits

• Weekly pay
• Pre-tax commuter benefits
• Discounts on products, classes, and restaurant