Seasonal Sales Associate-133 Pottstown, PA 19464
About the role
At Five Below our growth is a result of the people who embrace our purpose: we know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low you can always say yes to the newest, coolest stuff. With over 20,000 associates, Five Below offers a unique culture inspired by its purpose and The Five Below Way—its values and behaviors. If you want to be at the heart of Five Below's energy, the part‑time Seasonal Sales Associate role places you in the center of the action. We seek candidates passionate about delivering outstanding customer service while driving strong sales. Key qualities include excellent people and sales skills, attention to detail in keeping merchandise organized, ensuring the floor is always well‑stocked, and providing seamless checkout experiences at the register. As indicated, the role is temporary and covers the busy holiday season from October through January.
Responsibilities
- Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
- Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
- Engage in suggestive selling while staying informed on product availability.
- Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
- Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
- Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
- Support team and company goals: Collabor