Jobs · Sales · Maryland

Seasonal Retail Sales, Stock & Fulfillment - Gaithersburg Rack

Nordstrom · Gaithersburg, MD · 1 mo ago
On-siteSales$18.65–$19.4/hrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. No Job ID. Remove boilerplate etc. We need to parse the job description and extract content. Let's identify sections: - About the role: The opening paragraph: "Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You’ll ensure a quick and easy customer experience and keep the store clean and clutter free. Flexibility is key, as you may occasionally work in different areas of the store to maintain the cleanliness of the floor and stockrooms and help customers find great deals. We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process." That's about the role. - Responsibilities: The "A day in the life for Sales and Customer Service ..." and "A day in a life for Stock Support and Fulfillment…" sections list duties. Also bullet points like "Work with the team to ensure the salesfloor stays 'runway ready'..." etc. Also "You own this if you have…" is more requirements/skills. We need to separate responsibilities (duties) from requirements/qualifications/skills. Responsibilities: list of tasks for Sales/Customer Service and Stock/Fulfillment. We can combine into a single responsibilities list. Requirements/Qualifications/Skills: The "You own this if you have…" bullet points: Clear, effective communication with strong interpersonal skills; Accountability, initiative and a high level of ownership; Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment; The ability to work a flexible schedule based on business needs. Also Physical Requirements: details about movement, lifting etc. That could be part of Requirements or Qualifications. Also maybe "Adhere to all operational, merchandise and asset protection standards" etc are responsibilities. We need to decide sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can combine Requirements and Qualifications and Skills maybe but we need to follow instruction: Use headings only if posting has real specific content. We can include each if we have content. Let's extract content for each: About the role: as above. Responsibilities: list items: - Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day - Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience - Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor - Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor - Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed - Demonstrate expertise in all technologies used in the store environment - Adhere to all operational, merchandise and asset protection standards - Promote initiatives like our Nordstrom Rewards program - Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments - Fulfill customer orders in a timely manner following quality standards - Prepare and ship customer’s orders following quality, packing and shipping standards - Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes - Assist in maintaining clean and organized selling floors and stockrooms - Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures We can put these as
  • . Requirements: maybe "Physical Requirements" details: Continuous movement for 6-8 hours per shift, frequent bending, twisting, squatting, flexing and reaching; frequent use of hands for grasping, fine manipulation, pushing and pulling; handle bulky and sometimes awkwardly shaped items, reaching for and lifting these items above the head; regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds; Stock and Fulfillment Only: frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. Also maybe "The ability to work a flexible schedule based on business needs" could be a requirement but also skill. Qualifications: maybe none explicit besides "You own this if you have…" which is more skills/requirements. Skills: Clear, effective communication with strong interpersonal skills; Accountability, initiative and a high level of ownership; Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment. We could treat "You own this if you have…" as Skills. But we need to avoid duplication. Let's decide: - About the role: intro paragraph. - Responsibilities: list of duties (both Sales/Customer Service and Stock/Fulfillment). - Requirements: Physical Requirements (the bullet about movement/lifting). Also maybe "The ability to work a flexible schedule based on business needs" could be here but it's also skill. - Qualifications: maybe none; we could skip if no specific qualifications like education/experience not mentioned. So we omit Qualifications heading. - Skills: the interpersonal/accountability/organizational skills. - Benefits: list: Medical/Vision, Dental, Retirement and Paid Time Away, Life Insurance and Disability, Merchandise Discount and EAP Resources, 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, performance-based incentives/bonuses. Also mention eligibility etc but we can keep substantive. - Pay: "$18.65 - $19.40 Hourly" plus commission info: "Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%." Also note that pay offers dependent on location etc. We'll include the range and commission. - Schedule: maybe mention flexibility: "The ability to work a flexible schedule based on business needs." Also maybe not explicit schedule like full-time/part-time. We'll include that as schedule. We must not include filler like "commensurate with experience". We have actual content. Now produce HTML fragment with headings

    and sections. We must not include or . Just output the fragment. Let's craft:

    About the role

    Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You’ll ensure a quick and easy customer experience and keep the store clean and clutter free. Flexibility is key, as you may occasionally work in different areas of the store to maintain the cleanliness of the floor and stockrooms and help customers find great deals. We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process.

    Responsibilities

    • Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day
    • Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
    • Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
    • Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
    • Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
    • Demonstrate expertise in all technologies used in the store environment
    • Adhere to all operational, merchandise and asset protection standards
    • Promote initiatives like our Nordstrom Rewards program
    • Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
    • Fulfill customer orders in a timely manner following quality standards
    • Prepare and ship customer’s orders following quality, packing and shipping standards
    • Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
    • Assist in maintaining clean and organized selling floors and stockrooms
    • Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

    Requirements

    • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
    • Frequent use of hands for grasping, fine manipulation, pushing and pulling
    • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
    • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
    • Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds

    Skills

    • Clear, effective communication with strong interpersonal skills
    • Accountability, initiative and a high level of ownership
    • Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment

    Benefits

    • Medical/Vision, Dental, Retirement and Paid Time Away
    • Life Insurance and Disability
    • Merchandise Discount and EAP Resources
    • 401k
    • Medical/vision/dental/life/disability insurance options
    • PTO accruals
    • Holidays
    • Performance-based incentives/bonuses

    Pay

    $18.65 - $19.40 Hourly. Apparel, shoes, and accessories sales commissions typically range from 3% to 14.5%; Beauty and Men’s Fragrance sales roles typically receive a 3% commission.

    Schedule

    The ability to work a flexible schedule based on business needs.

    Check for any duplicated content: We have "flexibility is key" in About the role; schedule section mentions flexible schedule. That's fine. We must ensure we didn't include boilerplate like legal notices, EEO, etc. We removed those. We must not repeat job title. We didn't. We must not include Job ID/requisition numbers. Not present. We must not include application instructions. We omitted "Apply now and discuss which role interests you most during the interview process." Actually that is part of About the role; it's okay to keep as it's part of description. It's not strictly application instruction but a call to action. Might be okay. The instruction said remove application instructions. "Apply now and discuss which role interests you most during the interview process." is an application instruction. Should we remove it? It's a call to apply. Probably should remove. Let's remove that sentence from About the role. Thus About the role paragraph becomes: "Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll

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