Seasonal Retail Sales Lead - Portland Mall Kiosk

About the role

Superfeet is seeking a Seasonal Retail Sales Associate to bring the brand to life in a Portland kiosk. In this hands‑on retail role you will welcome shoppers, learn and explain product features, and create experiences that turn curious visitors into loyal fans. The position blends consumer service, sales, product education, and day‑to‑day kiosk operations. No prior insole expertise is required; training will be provided.

Responsibilities

• Model the energy, attitude, and professionalism expected of the team.
• Provide coaching, support, and guidance throughout each shift.
• Onboard and train teammates on products, sales techniques, and kiosk operations.
• Serve as a go‑to resource for questions, challenges, or consumer concerns.
• Communicate priorities and keep the team focused during busy periods.
• Remain energetic for long periods of standing.
• Welcome shoppers and create a friendly, engaging environment.
• Learn Superfeet products and confidently explain their features and benefits.
• Ask thoughtful questions to understand consumer needs and make recommendations.
• Resolve consumer concerns with professionalism and care.
• Ensure every interaction reflects the Superfeet brand.
• Build authentic connections that support sales and consumer loyalty.
• Work toward individual and kiosk sales goals.
• Process purchases accurately using the point‑of‑sale system.
• Help manage inventory, merchandising, and product organization.
• Support opening and closing procedures and keyholder responsibilities.
• Keep the kiosk clean, organized, stocked, and ready for consumers.

Requirements

• Positive, friendly, and consumer‑focused attitude.
• Strong leadership, coaching, and communication skills.
• Comfort engaging with strangers and starting conversations.
• Ability to lead by example and positively influence a team.
• Sound judgment and confidence in day‑to‑day decisions.
• Calm, solution‑oriented approach to challenges.
• Dependability, organization, and attention to detail.
• Ability to prioritize multiple needs in a fast‑paced environment.
• Comfort using technology and learning new systems.
• Physical ability to stand for extended periods and lift up to 40 lb.
• Two or more years of retail, sales, or consumer‑service experience preferred.
• Previous experience as a keyholder, shift lead, or informal team leader strongly preferred.
• Experience coaching, training, or supporting teammates is a plus.
• Interest or experience in sporting goods, specialty retail, footwear, running, walking, hiking, outdoor activities, fitness, wellness, or consumer service.

Pay

$24 per hour

Schedule

Anticipated weekly hours: 35. Flexible schedule required, including evenings, weekends, and holiday shopping periods.

Employment is contingent upon successful completion of a drug screen and background check. Candidates must be 18 years or older to apply.