Seasonal Retail Sales Associate - Pine Tree Plaza

Old Navy is on a mission to democratize fashion and make shopping fun again. Our teams create high‑quality, must‑have fashion essentials for the whole family, fostering a community of playful personalities that thrive in a fast‑paced environment where employees can be their most authentic selves.

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with customers by providing excellent service that builds brand loyalty. You’re an expert in product and use your knowledge to educate, inform, inspire, and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals that contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, and back‑of‑house as required.
• Maintain a neat, clean, and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Requirements

• At least 16 years of age.
• Legally authorized to work in the United States.
• Do not require current or future employment visa sponsorship.
• Willing to learn and use technology tools, including mobile devices, apps, and registers.
• Available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
• Able to perform essential functions: standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.
• Good communicator with the ability to interact effectively with customers and team members.
• Customer‑focused service provider both on and off the sales floor.
• Passionate about retail and thrive in a fast‑paced environment.
• Problem solver focused on continuous improvement, open to feedback, and takes action as required.

Benefits

• Merchandise discount: 50 % off regular‑priced merchandise at Old Navy, Gap, Banana Republic, and Athleta; 30 % off at Outlet for all employees.
• Paid Time Off: up to five “on the clock” volunteer hours each month.
• Competitive 401(k) plan with company matching up to 4 % of base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.