Seasonal Retail Sales Associate - Legend@Sparks Marina

About Old Navy: Forget what you know about old‑school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high‑quality, must‑have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast‑paced environment where our employees can be their most authentic selves. Here, we’re family.

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Requirements

• Good communicator with the ability to effectively interact with customers and team to meet goals.
• Customer‑focused service provider both on and off the sales floor.
• Passionate about retail and thrive in a fast‑paced environment.
• Problem solver with a focus on continuous improvement, open to feedback and takes action as required.
• At least 16 years of age.
• Legally authorized to work in the United States.
• Not require current or future employment visa sponsorship.
• Willing to learn and use technology tools, including mobile devices, apps, and registers.
• Available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
• Able to perform essential functions: standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Pay

Hourly range: $14.00 – $14.50. Employee pay will vary based on qualifications, experience, skill level, competencies and work location. Minimum wage or the minimum of the pay range (whichever is higher) will be met based on city, county and state requirements.

Benefits

• Merchandise discount: 50 % off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30 % off at Outlet for all employees.
• Paid Time Off: up to five “on the clock” hours each month to volunteer at a charity of choice.
• 401(k) plan with company matching up to 4 % of base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• Additional benefits listed on the company site.