Seasonal Retail Sales Associate (Early Morning) - Seattle Premium

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Qualifications

• Strong communicator with the ability to interact effectively with customers and team to meet goals.
• Customer‑focused service provider both on and off the sales floor to deliver an exceptional experience.
• Passionate about retail and thrives in a fast‑paced environment.
• Problem solver focused on continuous improvement, open to feedback and takes action as required.
• Willingness to work a flexible schedule, including holiday, evening, overnight and weekend shifts.
• Ability to utilize retail technology.
• Ability to maneuver around sales floor, stockroom and office and lift up to 30 lb.

Pay

Hourly range: $17.15 – $17.50. Employee pay will vary based on qualifications, experience, skill level, competencies and work location. Minimum wage or the minimum of the pay range (whichever is higher) will be met based on city, county and state requirements.

Benefits

• Merchandise discount: 50 % off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30 % off at Outlet for all employees.
• Up to five “on the clock” volunteer hours each month.
• Competitive Paid Time Off plan.
• 401(k) plan with company matching up to 4 % of base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.

Schedule

Flexible schedule to meet business needs, including holiday, evening, overnight and weekend shifts.