Seasonal Retail Sales Associate (Early Morning) - Market Heights

Old Navy is on a mission to democratize fashion and make shopping fun again. Our teams create high‑quality, must‑have fashion essentials for the whole family, fostering a community of playful personalities that thrive in a fast‑paced environment where employees can be their most authentic selves.

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with customers by providing excellent customer service that builds brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire, and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals that contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back‑of‑house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Requirements

• Good communicator with the ability to effectively interact with customers and team to meet goals.
• Customer‑focused service provider both on and off the sales floor to deliver an exceptional experience.
• Passionate about retail and thrive in a fast‑paced environment.
• Problem solver with a focus on continuous improvement, open to feedback and takes action as required.
• Agreeable to work a flexible schedule, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lb.

Benefits

• Merchandise discount: 50 % off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta; 30 % off at Outlet for all employees.
• Paid Time Off: up to five “on the clock” volunteer hours each month.
• 401(k) plan with company matching up to 4 % of base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.