Seasonal Retail Sales Associate - Batavia Towne Center

Old Navy is on a mission to democratize fashion and make shopping fun again. Our teams create high‑quality, must‑have fashion essentials for the whole family, fostering a community of playful personalities that thrive in a fast‑paced environment where employees can be their most authentic selves.

About the Role

As a Brand Associate, you are an integral part of the team and bring the brand to life for customers. You will engage and connect with customers by providing excellent service that builds brand loyalty, act as a product expert to educate and inspire shoppers, and collaborate with leadership to deliver a best‑in‑class, omni‑channel experience.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance the customer experience using all omnichannel offerings.
• Be accountable to personal goals that contribute to overall store goals and results.
• Support the sales floor, fitting room, cash wrap, and back‑of‑house as required.
• Maintain a neat, clean, and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Requirements

• At least 16 years of age.
• Legally authorized to work in the United States.
• Do not require current or future employment‑visa sponsorship.
• Willing to learn and use technology tools, including mobile devices, apps, and registers.
• Available to work a flexible schedule—including evenings, weekends, and holidays—with or without reasonable accommodation.
• Capable of standing, walking, moving throughout the store, and lifting up to 30 lb, with or without reasonable accommodation.

Pay

Hourly range: $16.00 – $16.50. Pay varies based on qualifications, experience, skill level, competencies, and work location. Minimum wage or the minimum of the pay range (whichever is higher) will be met according to city, county, and state requirements.

Benefits

• Merchandise discount: 50 % off regular‑priced items at Old Navy, Gap, Banana Republic, and Athleta; 30 % off at Outlet.
• Up to five “on the clock” volunteer hours each month.
• One of the most competitive Paid Time Off plans in the industry.
• 401(k) plan with company matching up to 4 % of base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• Additional benefits available (see more of the benefits we offer).