Seasonal Retail Sales Associate

Overview

A Seasonal Retail Sales Associate at the Museum & Garden Shop is responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions, and providing product information. Seasonal associates will work up to 25 hours a week from July to February. Schedules will include weekdays, weekends, evenings, and holidays.

Responsibilities

• Welcome and greet customers as they enter the Museum & Garden Shop
• Provide in-depth product knowledge
• Answer customer questions and concerns
• Attend to unique and individual shopping needs of each customer
• Cross-sell and encourage beneficial product add-ons
• Promote current sales and promotions
• Explain Newfields member benefits and encourage customers to join
• Process purchases, returns, and exchanges
• Handle customer complaints in a calm and professional manner
• Organize and replenish merchandise
• Maintain a clean and tidy work and retail space
• Help create a positive environment for customers to shop and buy
• Work as a team to achieve sales goals
• Perform any other duties as directed by supervisors

Requirements

• Computer literate; familiarity using POS systems
• Extremely personable, positive, and approachable
• Excellent customer service skills
• Comfortable standing for long periods of time; can lift 50 pounds

Physical Demands

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
• The employee must occasionally lift and/or move up to 50 pounds.