Seasonal Retail Sales Associate

Store Location: Tulalip, WA – Seattle Premium Outlets

Pay

$19‑$21 per hour (dependent on experience)

Schedule

Part‑Time Seasonal/Temporary (October through January)

About the role

Retail Sales Associate – responsible for delivering exceptional guest experiences, supporting store operations, and representing Fjällräven’s sustainability mission.

Responsibilities

• Deliver exceptional guest experiences using the GUIDE service program to listen, educate, and help guests find the right gear.
• Build trust through thoughtful questions, product knowledge, and genuine connection.
• Drive sales and support store operations by assisting guests with purchasing decisions.
• Assist with daily operations including cash handling, restocking, and maintaining a clean, inviting sales floor.
• Follow safety, security, and loss‑prevention practices.
• Work closely with teammates to create a supportive, welcoming environment.
• Participate in training to stay current on products, fit, and service expectations.
• Represent Fjällräven’s values in every interaction and educate guests on sustainability initiatives such as the Arctic Fox Initiative and Down Promise.
• Participate in local events and community activations when possible.

Requirements

• Strong verbal and interpersonal communication skills.
• Track record of providing thoughtful, people‑centered customer service.
• Passion for sustainability and the outdoors.
• Reliability and a proactive approach to work.
• Willingness to learn point‑of‑sale systems and retail operations.
• Enthusiasm for working in a collaborative, values‑driven team.

Preferred Qualifications

• Previous experience in retail, customer service, or a fast‑paced guest‑facing role.

Benefits

• Paid sick time.
• Product discounts and access to Fjällräven outdoor events.
• Commitment to sustainability, quality products, and responsible business practices.

About Us

Founded in Sweden in 1960, Fjällräven creates premium outdoor gear rooted in sustainability, durability, and respect for nature. The mission is to inspire more people to walk with nature through high‑quality products and meaningful experiences.