Seasonal Retail Sales Associate

Store Location: Tulalip, WA – Seattle Premium Outlets

Pay

$19‑$21 per hour (dependent on experience)

Schedule

Part‑Time Seasonal/Temporary (October through January)

About the role

At Fjällräven, we believe nature is for everyone. Our stores are places where curiosity, quality, and community come together. As a Retail Sales Associate you will be the welcoming face of our mission, helping every guest feel at home, inspired, and ready to explore the outdoors with confidence.

Responsibilities

• Deliver exceptional guest experiences using our GUIDE service program to listen, educate, and help guests find the right gear.
• Build trust through thoughtful questions, product knowledge, and genuine connection.
• Drive sales and support store operations by assisting guests in making confident purchasing decisions.
• Assist with daily operations including cash handling, restocking, and maintaining a clean, inviting sales floor.
• Follow safety, security, and loss‑prevention practices.
• Work closely with teammates to create a supportive, welcoming environment.
• Participate in training to stay current on products, fit, and service expectations.
• Represent Fjällräven’s values in every interaction and educate guests on sustainability initiatives such as the Arctic Fox Initiative and Down Promise.
• Participate in local events and community activations when possible.

Requirements

• Strong verbal and interpersonal communication skills.
• A track record of providing thoughtful, people‑centered customer service.
• Passion for sustainability and the outdoors.
• Reliability and a proactive approach to work.
• Willingness to learn point‑of‑sale systems and retail operations.
• Enthusiasm for working in a collaborative, values‑driven team.
• Preferred (but not required): previous experience in retail, customer service, or a fast‑paced guest‑facing role.

Benefits

• Paid sick time.
• Product discounts and access to Fjällräven outdoor events.
• Eligibility for seasonal team member perks and benefits.

About Us

Founded in Sweden in 1960, Fjällräven creates premium outdoor gear rooted in sustainability, durability, and respect for nature. Our mission is to inspire more people to walk with nature through high‑quality products and meaningful experiences. The company’s product range includes outdoor clothing, accessories, backpacks, tents, and sleeping bags, and it hosts popular events such as the Fjällräven Classic and Fjällräven Polar. Fjällräven is part of Fenix Outdoor AB.