Seasonal Retail Merchandise Associate

About the role

Sierra at TJX Companies offers a vibrant, diverse environment where you can grow, explore, and achieve. As a member of the store team you will deliver a highly satisfied customer experience, uphold operational and loss‑prevention standards, and help maintain a clean and organized store.

Responsibilities

• Engage and interact with all customers, embodying customer experience principles and philosophy.
• Maintain a clean and organized store environment and adhere to all operational, merchandise, and loss‑prevention standards.
• Cross‑train in multiple store areas to support business needs.
• Role‑model established customer experience practices with internal and external customers.
• Accurately ring customer purchases/returns and count change according to operating procedures.
• Promote credit and loyalty programs.
• Uphold merchandising philosophy and follow established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor following company procedures.
• Initiate and participate in store recovery throughout the day.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and assist with overall store cleanliness.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink‑reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capability to multi‑task and respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without reasonable accommodation.
• Effective teamwork with peers and supervisors.
• Retail customer experience preferred.

Benefits

• Associate discount.
• Employee Assistance Program (EAP).
• Smoking cessation support.
• Bereavement assistance.
• 401(k) with associate contributions.
• Child care and cell phone discounts.
• Pet and legal insurance.
• Credit union membership.
• Referral bonuses.
• 401(k) match (for eligible employees).
• Medical, dental, and vision coverage.
• Health Savings Account (HSA) and health care Flexible Spending Account (FSA).
• Life insurance.
• Short‑ and long‑term disability.
• Paid parental leave.
• Paid holidays, vacation, and sick leave.
• Auto and home insurance discounts.
• Scholarship program.
• Adoption assistance.

Pay

This position has a starting pay range of USD $13.25 to $13.75 per hour. Actual starting pay is determined by factors such as relevant skills, qualifications, and experience.

Location: Sierra Store 0220, 1910 S Koeller St, Oshkosh, WI, USA.