Seasonal Retail Lead

About evo

evo’s purpose is to make life better by building community and igniting the adventurous spirit that lives within us all. evo is a leading multi-channel retail brand at the intersection of community, commerce, action sports, and the outdoor lifestyle. We define success by balancing three goals: building an iconic brand and business, creating an extraordinary place and path for our employees, and leveraging our success to give back by empowering underprivileged children. Our passion for community, sports, and lifestyle drives us to build a great company together.

About the Role

Retail Leads play a pivotal role in evo's retail operations by leading and maintaining operational excellence, including store inventory management, ship-to-store pickup operations, ship-from-store, and providing guidance and support to frontline employees. This is a seasonal position with the possibility to extend.

Responsibilities

• Collaborate with the Store Supervisor to positively influence employee productivity, customer experience, and sales goals.
• Uphold evo's visual merchandising standards to create an appealing shopping environment.
• Provide on-the-spot coaching to staff, addressing performance, customer service, and work ethic.
• Lead by example, consistently meeting and exceeding goals and expectations set by the retail leadership team.
• Execute store sales/promotions, markdowns, transfers, shipments, and merchandising projects.
• Assist with opening and closing responsibilities, including register management and nightly walkthroughs.
• Exemplify customer service standards, maintaining a welcoming and positive demeanor.
• Check in with staff throughout the day, manage lunch schedules, and ensure floor coverage.
• Provide feedback on product assortment to the Supervisor and/or Manager.
• Lead store operations including receiving, processing, and restocking inventory.
• Other duties as assigned.

Requirements

• Previous experience in a retail role is preferred.
• Proficiency in using retail systems and software (e.g., NetSuite, evoPOS, BRM, HighJump).
• Adaptability, attention to detail, cash handling, communication, conflict resolution, critical thinking, customer service, inventory management, merchandising, multitasking, problem-solving, product knowledge, teamwork, time management.
• Embodies, honors, and lives evo’s core values: The Great 8.
• Knowledge of outdoor sports and gear is a plus.

Schedule

This is a seasonal position running from mid-October to March 1st, 2027. Weekend and holiday availability is required, including peak holiday periods such as Black Friday (the day after US Thanksgiving) and the weeks leading up to and following Christmas. Shifts may include mornings, evenings, weekends, and holidays.

Pay

The base wage for this role ranges from $19.75 to $22.50 per hour, depending on skills and experience. Internal pay equity is also considered. While the full range is listed, we rarely hire at the top of the range, leaving room for professional and financial growth.

Benefits

• Sick leave.
• 40 hours of paid volunteer time off.
• Employee discount and access to pro deals on most products sold.
• Time together outside, volunteer activities, community events, and ride days.
• Flexible work schedules, with remote work options for eligible roles.
• Career pathing, leadership development, network development, training, and performance feedback.

Culture and Values

At evo, we are building and nurturing a culture where equity, inclusivity, and compassion are inherent to how we operate. We value the uniqueness of each individual’s experiences and recognize the power in the diversity of ideas and opinions. Guided by our mission to promote more inclusive outdoor spaces, we are committed to providing the space, support, and resources necessary for each individual to feel heard and valued.