Seasonal Retail Gearhead / Sales Associate - Part Time (Backcountry) (copy)

At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills. We are looking for a dynamic and enthusiastic Seasonal Retail Gearhead (Sales Associate) to join our retail team for the holiday season (expected employment from November through February) . The successful candidate will be responsible for providing exceptional customer service, generating sales, and helping customers find the right outdoor gear and apparel for their needs. Holiday Availability: Must be able to work two of the three major winter holidays (Thanksgiving/Black Friday, Christmas, New Year’s Eve/New Year’s Day). What you get to do every day: Greet and assist customers with their purchasesProvide product information, advice, and recommendations to customersProcess sales transactions accurately and efficientlyMaintain a clean and organized store environmentManage inventory levels and restock merchandiseParticipate in company-wide promotions and marketing campaignsCollaborate with the marketing and buying teams to ensure product offerings align with customer needsContinuously strive to improve customer satisfaction and exceed sales targetsDevelop and maintain knowledge of products, industry trends, and competitorsSpecialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferredOutdoor industry and retail experience, nice to havePerform other duties as assigned by the Store Manager and Assistant Store Manager What you bring to the role: High school diploma or equivalent required; some college coursework preferredPrevious retail sales experience preferredExcellent communication and customer service skillsStrong attention to detail and organizational skillsAbility to work in a fast-paced, team-oriented environmentFlexibility to work weekends, holidays, and evenings — especially during the November through February seasonal periodBasic computer skills and proficiency in Microsoft Office and point-of-sale systemsPassion for outdoor activities and knowledge of outdoor gear and apparel Physical Requirements: Ability to communicate verbally and work cooperatively with associates and customersAbility to remain standing for up to 5 hours at a timeAbility to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floorAbility to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floorAbility to lift and/or move merchandise weighing up to 50 lbs. Ability to ascend/descend ladders to retrieve and/or move merchandiseAbility to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish workMust have a flexible schedule, including availability for nights, weekends, and holidaysRegular and predictable attendance $17 - $17.50 an hour CSC Generation is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law. If you need an accommodation during the application process, contact [email protected] . Employment is contingent on a background check, including verification of prior employment dates. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.