Seasonal Retail CSR (Holiday Temp with Long-Term Potential)
Benefits
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
Responsibilities
- Answering phones
- Filing
- Printing
- Aiding customers with packaging & shipping needs
- Performing additional clerical/store duties as needed
Requirements
- Previous customer service or sales experience in a retail environment
- Exceptional customer service skills
- Ability to translate customer requirements into final products or services
- Assist in handling customer complaints and problems in a professional manner
- Multitasking – must have the ability to simultaneously process multiple tasks
- Effective verbal and written communication skills
- Strong attention to detail
- Outstanding time management and organizational skills
- Reliable Transportation
- Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
- Notary Public certification (will be provided if needed)
- Bilingual is a huge plus but not an expectation
Qualifications
- Assists customers with packaging and shipping services, printing estimates/orders, and other duties as needed
- Assists customers with their product and service needs in person, through email, and by phone
- Processes customer sales through the point-of-sale system
- Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
- Opens and closes the center (as needed), cash register, and other center systems
- Aids management in maintaining, ordering, and stocking inventory
- Maintains the center consistent with established standards
- Sorts and deposits mail in private mailboxes
- Active listening skills with ability to translate that into efficient typing in POS system
Skills
- Microsoft Office applications
- Google Suite
- Windows operating system
- Other computer hardware and software
- Notary Public certification
- Bilingual (optional)
Benefits
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
Pay
$10.00 - $14.00 per hour
Schedule
- Training period: 11am to 4pm Monday through Friday, with some evenings and Saturdays from 10am to 3pm
- Holiday rush period: 11am to 6pm
- Open Monday-Friday 9:00 am - 6:00 pm and Saturday 10am - 3pm during the holidays
- Up to three Saturdays per month
- No nights or holidays involved
- We are closed every Sunday
About the Role
At PostNet in West Ashley, we have an immediate opening for a Temporary Part-Time Customer Service Specialist. We would love to find an up-beat person to help us during the holidays! This position comes with the possibility of being hired permanently based on performance.
Company Information
We are proud to offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
Application
If you already have a resume on Indeed, apply there. Alternatively, you can apply here.
Additional Information
- Competitive compensation
- Flexible scheduling
- Career path development