Seasonal Retail CSR (Holiday Temp with Long-Term Potential)

Responsibilities

• Answer phones, file, print, and assist customers with packaging & shipping needs
• Assist with clerical and store duties as needed

Requirements

• Previous customer service or sales experience in a retail environment
• Exceptional customer service skills
• Able to translate customer requirements into final products or services
• Able to handle customer complaints and problems professionally
• Multitasking ability to process multiple tasks simultaneously
• Effective verbal and written communication skills
• Strong attention to detail and outstanding time management
• Reliable transportation
• Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
• Notary Public certification (provided if needed)
• Bilingual (a big plus but not required)

Qualifications

• Fast thinker/talker/mover with quick memorization skills
• Upbeat personality suitable for a fast-paced environment
• Focuses on shifting between customers and new orders

Skills

• Customer service skills
• Product/service translation skills
• Problem-solving and conflict resolution skills
• Multi-tasking abilities
• Communication skills
• Attention to detail
• Time management and organizational skills
• Computer proficiency
• Notary Public certification (if needed)
• Bilingualism (if applicable)

Benefits

• Opportunity for advancement based on performance
• Employee discounts