Seasonal Retail Cosmetics Sales Associate - Origins, Willowbrook Mall - NJ

About the role

Macy’s is more than just a store; it’s a story. Founded over 160 years ago, Macy’s has been a part of countless memorable moments and milestones for customers and colleagues alike. As a Cosmetic Sales Colleague, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.

Responsibilities

• Offer expert advice and conduct product demonstrations to inspire customers and drive sales.
• Build lasting client relationships through consistent follow-up, virtual outreach, and personalized service.
• Stay current on trends and product innovations to introduce customers to new items that match their unique needs and style.
• Help customers feel confident, cared for, and excited to return by providing a warm welcome, friendly conversations, and exceptional service.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays with regular attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Strong product knowledge and the ability to stay current on beauty trends.
• Experience in customer service or selling.

Qualifications

• At least 1 year of customer service or selling experience.
• Physical requirements include standing for at least two consecutive hours, lifting at least 25 lbs., stooping, kneeling, crouching, and climbing ladders.

Skills

• Excellent communication skills.
• Product knowledge and trend awareness.
• Ability to build and maintain client relationships.
• Effective use of point-of-sale technology and digital tools.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development opportunities.
• Merchandise discounts and performance-based incentives.
• Access to employee assistance programs and volunteer opportunities.

Pay

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability.

Schedule

All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability.