Seasonal Retail Commission Sales Associate - Fine Jewelry, Spotsylvania Town Center

About the role

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life’s special moments. With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program. In addition to meeting sales goals other key responsibilities of the role include promoting our loyalty and warranty programs, support inventory and fulfillment activities, and supporting special events. You also will ensure the security, accuracy, and impeccable presentation of merchandise. You’ll work closely with your team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department.

Responsibilities

• Begin each day energized, wear name badge with pride, greet teammates, and ensure the sales floor is clean, organized, and prepared for customers.
• Review sales goals, learn about new arrivals and top‑selling items, and stay up to date on current trends and promotions.
• Focus on the customer: offer a warm welcome, make eye contact, and create friendly, personal conversations to build relationships.
• Maintain a shoppable space by ensuring proper processing, presentation, organization, storing and replenishment of stock, updating