Seasonal Retail Commission Sales Associate - Fine Jewelry, Lynnhaven Mall
About the role
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life’s special moments. With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program. In addition to meeting sales goals, other key responsibilities include promoting our loyalty and warranty programs, supporting inventory and fulfillment activities, and supporting special events. You also ensure the security, accuracy, and impeccable presentation of merchandise. You’ll work closely with your team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department.
Responsibilities
- Begin each day energized and ready to make an impact; wear name badge with pride, greet teammates warmly, and help ensure the sales floor is clean, organized, and prepared.
- Review sales goals, learn about new arrivals and top‑selling items, and stay current on trends and promotions.
- Welcome customers with a warm greeting, make eye contact, and engage in friendly, personal conversations to build relationships.
- Maintain a shopp