Seasonal Retail Associate

About the role

A successful Seasonal Retail Store Associate will strive to “Go for WOW!”—the standard of customer service at Duluth Trading Company. This means treating customers right, looking for opportunities to go above and beyond, and creating special experiences.

Responsibilities

• Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution‑oriented, friendly service.
• Place the customer at the center of every interaction, from greeting to fitting room to register.
• Effectively communicate sales and promotions.
• Capture customer emails as part of sales and service standards.
• Proactively resolve customer concerns with positive outcomes.
• Answer telephone calls courteously, provide store greetings, directions, and process customer orders.
• Assist in receiving, processing, and replenishing merchandise.
• Maintain merchandising, presentation, and display standards; ensure the sales floor is customer‑ready.
• Uphold cleanliness standards for the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
• Accurately and efficiently process all register transactions.
• Adhere to all company policies, procedures, and practices.
• Perform any other duties as directed by management.

Requirements

• High school diploma or equivalent.
• Retail experience preferred but not required.
• Customer‑centric mindset with pride in a job well done.
• Integrity, trustworthiness, and ownership of store responsibilities.
• Excellent communication and listening skills.
• Ability to collaborate and function as part of a team.
• Authorized to work in the United States without sponsorship.

Physical Requirements

• Stand or walk for up to eight hours a day.
• Frequent reaching, bending, twisting (below waist and above shoulders).
• Repetitive hand‑to‑finger motions and reaching with hands and arms.
• Lift up to 20 lb regularly; occasionally lift up to 40 lb; push/pull up to 20 lb.
• Ability to climb ladders, reach, and bend.
• Work in temperatures ranging from 50 °F to 85 °F, especially in stockroom areas.
• Use a computer up to 60 % of the time throughout the day.

Benefits

• Daily pay available.
• 40 % employee discount.
• Eligibility to participate in the 401(k) plan.
• Flexible scheduling.
• Comprehensive benefits package supporting well‑being and success.

Pay

Compensation: $14.00 – $14.50 per hour. The rate varies based on location, experience, and qualifications.