Seasonal Retail Associate

About the role

As a Retail Associate, you serve as a brand ambassador and ensure exceptional in‑store experiences through positive customer interaction. You will employ your natural problem‑solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability
• Engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options)
• Maintain store standards for visual merchandising, cleanliness, and safety
• Retrieve merchandise from the sales floor, stock room, or other inventory locations
• Perform all required cash register transactions (sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow accurately and efficiently

Requirements

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization
• 16 years of age or older
• Ability to communicate clearly with others
• Availability to work a flexible retail schedule

Skills

• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools

Benefits

• Wellness time off to support your health and wellness journey
• Employee discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear
• Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more
• 401k plan with a generous company match (available to temporary employees age 18+ with 1,000 hours worked)

Pay

$17 per hour; Pay range: $17.00 – $24.48; Expected pay range for hire: $17.00 – $18.00 (newly hired employees typically start at the store’s start rate, with previous experience considered)

Schedule

Flexible work schedules with opportunities for advancement; schedule may change seasonally and in response to location‑specific business trends or forecasts.