Seasonal Retail Associate

About the role

We're on the lookout for enthusiastic Seasonal Retail Associates to join our team for the holiday season (July - February)! Bring your passion for customer service and experience the warmth of Canadian hospitality with us.

Responsibilities

• Achieve or exceed personal sales and key performance targets that contribute to driving your store’s results.
• Attend and participate in all store meetings, events and product knowledge sessions.
• Contribute to a positive and productive store environment through effective communication, teamwork, and collaboration.
• Assist in driving key performance indicators (KPIs) and selling metrics—such as conversion, average dollar per transaction, average unit retail, and units per transaction through the introduction of new, underperforming, and strategic product categories to customers.
• Support the overall store upkeep by maintaining physical standards and cleanliness, organizing the stockroom, efficiently processing inbound and outbound shipments, and ensuring the sales floor is consistently replenished to deliver a seamless customer experience.
• Advise customers on product recommendations through expert product knowledge and cross-department partnership.
• Accurately and efficiently utilize point of sale (POS) systems and operational tools in compliance with Canada Goose standards while following all other standard operating procedures with excellence.
• Actively seek feedback to improve performance and cultivate personal and professional growth.

Requirements

• Minimum 1-2 years of retail experience, preferably in a customer-focused, high-touch retail environment.
• Prior work experience with luxury or premium brands in high volume locations.
• Must have open availability to work Friday through Sunday and all holidays, with the flexibility to work retail hours including evenings.
• Self-motivated and able to work independently while demonstrating strong time management, organization, and multi-tasking skills, with the awareness of seeking guidance when needed.
• Good understanding of store operations, including efficient shipment processing skills.
• Excellent communication and interpersonal skills with high attention to detail and adaptability.
• Basic computer skills in Microsoft Office, specifically Word and Excel.
• Multilingual skills are a plus.

Qualifications

• Minimum 1-2 years of retail experience, preferably in a customer-focused, high-touch retail environment.
• Prior work experience with luxury or premium brands in high volume locations.
• Must have open availability to work Friday through Sunday and all holidays, with the flexibility to work retail hours including evenings.
• Self-motivated and able to work independently while demonstrating strong time management, organization, and multi-tasking skills, with the awareness of seeking guidance when needed.
• Good understanding of store operations, including efficient shipment processing skills.
• Excellent communication and interpersonal skills with high attention to detail and adaptability.
• Basic computer skills in Microsoft Office, specifically Word and Excel.
• Multilingual skills are a plus.

Skills

• Expertise in customer service and product knowledge.
• Ability to work independently and collaboratively.
• Strong organizational and time management skills.
• Effective communication and interpersonal skills.
• Basic computer skills in Microsoft Office.

Benefits

• Comprehensive and competitive Total Rewards Program.
• Opportunities for career growth through numerous internal and external programs.
• Recognition and rewards for contributions to the team.
• Access to tools and resources to support physical and mental health.
• Opportunities to give back to the community through CG Gives.

Pay

Hourly Range $19.50 - $22.00 / hour

Schedule

Friday through Sunday and all holidays, with the flexibility to work retail hours including evenings.

About the salary range

We’re committed to being open and fair about pay. The range provided is intended as a guideline and does not represent a guaranteed offer. When we make an offer, we consider the responsibilities of the position, market data, and internal equity to ensure consistency across our team. Your actual offer will depend on your experience, skills, and alignment with the role.