Jobs · Management · New Jersey

Seasonal & Regular Customer Service, Stock & Retail Sales Floor Support - Willow Ridge Rack

Nordstrom · Marlton, NJ · 1 mo ago
On-siteManagement$17.05–$17.75/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job description. First, there is a paragraph: "Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You’ll ensure a quick and easy customer experience and keep the store clean and clutter free. Flexibility is key, as you may occasionally work in different areas of the store to maintain the cleanliness of the floor and stockrooms and help customers find great deals. We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process." That's about the role. Could be "About the role". Then "A day in the life for Sales and Customer Service ..." bullet list of duties. Then "A day in a life for Stock Support and Fulfillment…" bullet list. Then "You own this if you have…" list of skills/requirements. Then "Physical Requirements:" details. Then "Pay Range Details" with pay range. Then "We’ve got you covered… Benefits" list. Then other points about legal notices etc which we should remove (boilerplate). Also "A few more important points..." includes legal notices etc - remove. We need to produce sections: About the role (p). Responsibilities (ul). Requirements/Qualifications/Skills maybe combine? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can decide which sections have content. We have responsibilities: the day-in-life bullet points for Sales/Customer Service and Stock/Fulfillment. Could combine into one Responsibilities section. We have requirements: "You own this if you have…" list: Clear, effective communication with strong interpersonal skills; Accountability, initiative and a high level of ownership; Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment; The ability to work a flexible schedule based on business needs. Also Physical Requirements: continuous movement etc. That could be part of Requirements or Qualifications. Probably Requirements. We have Skills: maybe the same as requirements? Could separate Skills as the interpersonal etc. But we can combine. We have Benefits: list: Medical/Vision, Dental, Retirement and Paid Time Away; Life Insurance and Disability; Merchandise Discount and EAP Resources; also mention 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, etc. We'll capture. Pay: $17.05 - $17.75 Hourly. Schedule: Not explicitly given besides "ability to work a flexible schedule based on business needs". That's more a requirement. No explicit schedule like full-time/part-time. So we should not create Schedule section unless posting actually states them. It does not state schedule specifics, so omit. Qualifications: maybe not separate; we could put Requirements and Qualifications combined? But we need to follow instruction: include a section ONLY when posting has real, specific content for it. We have content for Requirements (skills, physical). We could also have Qualifications (maybe none separate). We'll not create Qualifications if no distinct content. Skills: we could separate but we already have skills in Requirements. Might be redundant. Better to have Requirements (including skills and physical) and maybe Benefits, Pay. Could also have About the role. Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay. We must not repeat job title as heading. Not include Job ID. We must use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. Must not omit details. Let's extract details precisely. About the role paragraph: "Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You’ll ensure a quick and easy customer experience and keep the store clean and clutter free. Flexibility is key, as you may occasionally work in different areas of the store to maintain the cleanliness of the floor and stockrooms and help customers find great deals. We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process." We should keep that as a

    under About the role. Responsibilities: combine both day-in-life sections. First: "A day in the life for Sales and Customer Service … Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experienceCreate a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloorKeep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed Demonstrate expertise in all technologies used in the store environmentAdhere to all operational, merchandise and asset protection standardsPromote initiatives like our Nordstrom Rewards program" We need to split into list items. The text seems to have missing punctuation; we can create list items for each bullet. Let's parse: - Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day - Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience - Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor - Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor - Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed - Demonstrate expertise in all technologies used in the store environment - Adhere to all operational, merchandise and asset protection standards - Promote initiatives like our Nordstrom Rewards program Second: "A day in a life for Stock Support and Fulfillment… Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments Fulfill customer orders in a timely manner following quality standards Prepare and ship customer’s orders following quality, packing and shipping standards Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes Assist in maintaining clean and organized selling floors and stockrooms Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures" List items: - Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments - Fulfill customer orders in a timely manner following quality standards - Prepare and ship customer’s orders following quality, packing and shipping standards - Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes - Assist in maintaining clean and organized selling floors and stockrooms - Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures Now Requirements: "You own this if you have… Clear, effective communication with strong interpersonal skillsAccountability, initiative and a high level of ownershipOrganizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environmentThe ability to work a flexible schedule based on business needsPhysical Requirements:Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.Frequent use of hands for grasping, fine manipulation, pushing and pullingHandle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 poundsStock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds" We need to split into list items for requirements (skills) and physical requirements maybe separate? But we can combine under Requirements heading with sub-items? The instruction: Use

    • for any list of duties/requirements/benefits. So we can make a list for requirements (skills) and another list for physical requirements? Could be two separate
        under same heading? Probably okay. Let's extract skills list: - Clear, effective communication with strong interpersonal skills - Accountability, initiative and a high level of ownership - Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment - The ability to work a flexible schedule based on business needs Physical requirements list: - Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. - Frequent use of hands for grasping, fine manipulation, pushing and pulling - Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. - Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds - Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds Now Benefits: "We’ve got you covered… Benefits Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf" We need to preserve all substantive information; we should not include the URL? It's substantive? It's a link to benefits overview. Probably we should keep it as part of benefits description. But we must not include application instructions; this is not application instruction. It's a link for more info. Might be okay to keep as part of benefits description. However the instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This link is not those. So we can keep. We need to produce a list of benefits. The benefits enumerated: Medical/Vision, Dental, Retirement and Paid Time Away; Life Insurance and Disability; Merchandise Discount and EAP Resources; also 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Also performance-based incentives/bonuses. We'll create list items: - Medical/Vision, Dental, Retirement and Paid Time Away - Life Insurance and Disability - Merchandise Discount and EAP Resources - 401k plan - Medical/vision/dental/life/disability insurance options - PTO accruals - Holidays - Performance-based incentives/bon

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