Seasonal Part-Time Team Member (Tulsa Hills)

Responsibilities

• Deliver friendly customer service, help customers shop, and locate products.
• Ensure all customers receive a fast and friendly checkout experience, including cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Maintain store recovery standards, including merchandise return/go‑back and general store recovery to keep the store well‑merchandised and in‑stock.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company policies, ensuring compliance with applicable laws and requirements.
• Interact respectfully with teammates and customers, promote the organization’s vision and values, and serve as a role model for other team members.
• Cross‑trained in custom framing sales and production.
• Other duties as assigned.

Requirements

• Must be at least 16 years of age.
• Satisfy all federal, state, and local legal requirements for employment.
• Physical ability to stand for long periods, move throughout the store, bend, lift, carry, reach, and stretch regularly.
• Capability to lift heavy boxes and access high shelves using a ladder or similar equipment.
• Willingness to work nights, weekends, and early mornings.
• Ability to work in a public retail environment (climate‑controlled sales floor, some non‑climate‑controlled stock rooms) and perform occasional outdoor tasks such as retrieving shopping carts or unloading trucks.
• Exposure to a frame shop environment that includes a glass cutter and heat press.

Preferred Knowledge, Skills, and Abilities

• Retail and/or customer service experience (preferred).
• Familiarity with Rewards programs, Private Label Credit Cards, and VOC surveys.
• Experience with Omni‑channel processes (BOPIS, SFS).
• Understanding of store recovery, merchandise return/go‑back, SISO, and AD set duties.
• Knowledge of shrink and safety programs and ability to follow SOPs.
• Cross‑training in custom framing sales and production.

Pay

$11.00 per hour.

Schedule

Work hours include nights, weekends, and early mornings; shifts may vary based on store needs.

Benefits

• 401(k) plan with employer match (eligibility dependent on position).
• Employee Assistance Program.
• Medical, dental, and vision coverage, including telemedicine services.
• Flexible Spending Accounts.
• Commuter benefits.
• Tuition assistance and adoption assistance.
• Various voluntary insurance options.
• Employee discounts and access to partner discount programs.