Seasonal Part-time Service Team Member
Michaels Stores · Ithaca, NY · 1 mo ago
Business Development$16–$18.8/hrPart-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. No Job ID etc. Remove boilerplate like EEOC, legal, application instructions, etc.
We need to parse the posting: It's a store associate job at Michaels in Ithaca, NY. Content includes:
- Deliver friendly customer service, help customers shop, find what they’re looking for.
- Ensure all customers receive a fast and friendly checkout experience.
- Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities
- Other duties as assigned
- Preferred Type Of Experience: The Job Requires Retail and/or customer service experience preferred
- Physical Requirements: Ability to remain standing for long periods of time; Ability to move throughout the store; Regular bending, lifting, carrying, reaching, and stretching; Lifting heavy boxes and accessing high shelves by ladder or similar equipment; If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Work Environment: Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
- Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.
- Total Base Pay Range For This Position $16.00 - $18.80 This position may be eligible for overtime compensation in accordance with state and local laws.
- At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
- Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
- Then EEOC etc boilerplate to remove.
We need to produce sections: maybe About the role (intro description), Responsibilities (list of duties), Requirements (experience, age, legal), Qualifications (maybe physical requirements?), Skills (maybe cross trained in custom framing?), Benefits, Pay, Schedule (work hours). We must only include sections if there is real specific content.
Let's extract:
About the role: Could be the introductory paragraph: "Store - ITHACA, NY Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises." That seems like role description.
Responsibilities: list of duties: many bullet-like sentences. We'll put them in
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. No Job ID etc. Remove boilerplate like EEOC, legal, application instructions, etc.
We need to parse the posting: It's a store associate job at Michaels in Ithaca, NY. Content includes:
- Deliver friendly customer service, help customers shop, find what they’re looking for.
- Ensure all customers receive a fast and friendly checkout experience.
- Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities
- Other duties as assigned
- Preferred Type Of Experience: The Job Requires Retail and/or customer service experience preferred
- Physical Requirements: Ability to remain standing for long periods of time; Ability to move throughout the store; Regular bending, lifting, carrying, reaching, and stretching; Lifting heavy boxes and accessing high shelves by ladder or similar equipment; If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Work Environment: Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
- Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.
- Total Base Pay Range For This Position $16.00 - $18.80 This position may be eligible for overtime compensation in accordance with state and local laws.
- At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
- Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
- Then EEOC etc boilerplate to remove.
We need to produce sections: maybe About the role (intro description), Responsibilities (list of duties), Requirements (experience, age, legal), Qualifications (maybe physical requirements?), Skills (maybe cross trained in custom framing?), Benefits, Pay, Schedule (work hours). We must only include sections if there is real specific content.
Let's extract:
About the role: Could be the introductory paragraph: "Store - ITHACA, NY Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises." That seems like role description.
Responsibilities: list of duties: many bullet-like sentences. We'll put them in - .
Requirements: maybe "Retail and/or customer service experience preferred", "Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older." Also maybe "Physical Requirements" could be separate but we could put under Requirements or Qualifications. The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to decide where each piece fits.
Qualifications: maybe "Cross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities" and "Other duties as assigned". But "Preferred Knowledge/Skills/Abilities" maybe goes under Skills.
Skills: maybe "Cross trained in Custom Framing selling and production". Also maybe "Ability to remain standing for long periods of time" etc is physical requirement, could be under Requirements or Qualifications. But we have a separate heading for Requirements; we can put experience, age, legal there. Physical requirements could be under Requirements as well, or maybe under Qualifications. Let's decide: Requirements: experience, age, legal. Qualifications: physical requirements? Or maybe we treat physical requirements as part of Requirements. But we have both Requirements and Qualifications headings; we need to use them only if content exists. We could put physical requirements under Qualifications (like ability to stand, lift, etc). Skills: cross trained in custom framing selling and production. Benefits: description of benefits. Pay: base pay range. Schedule: work hours include nights, weekends and early mornings.
We must not include filler like "commensurate with experience". Not present.
We must not repeat job title. Not include Job ID.
We must remove boilerplate: EEOC, legal, application instructions, etc. Also remove "If you need help performing these essential functions of your job, please contact your supervisor..." that's about accommodation; it's part of physical requirements? Might be considered boilerplate but it's about accommodation request; maybe we keep as part of physical requirements? It's not exactly boilerplate but it's a statement about accommodation. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The accommodation request is not exactly legal boilerplate but it's about accommodation; could be considered part of physical requirements. I'd keep it.
Also remove "Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job." That's legal requirement; maybe we keep as part of Requirements? It's a legal requirement statement; but it's not exactly boilerplate? It's a statement about legal eligibility. Might be okay to keep.
We must not include "For more information, please visit www.michaels.com." That's maybe boilerplate? It's a link; could be considered navigation? Might be removed. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The link to website might be considered navigation; but it's not a navigation menu. It's just a reference. Might be okay to keep? Safer to remove generic "For more information, please visit www.michaels.com." as it's not substantive about the job. Similarly, "At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration..." that's company overview; maybe not substantive about the role; could be considered boilerplate? It's not required but could be considered fluff. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The company overview is not directly about the job but could be considered substantive? It's generic. I'd lean to remove it as it's not specific to the role. However, the instruction says "Prefer a few substantive sections over many thin ones." So we could include About the role with the specific duties; company overview may be considered not specific. I'd remove it.
Similarly, "Michaels offers a range of benefits..." is substantive about benefits; keep.
Now, let's craft HTML.
We'll have:
About the role
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
Then responsibilities list.
We need to capture all duty sentences:
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities (maybe this is skill)
- Other duties as assigned
We need to avoid duplication: there is also "Deliver friendly customer service..." already in About the role; we shouldn't duplicate.
Now Requirements:
Requirements
- Retail and/or customer service experience preferred
- Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job
- Michaels requires all team members in this role to be at least sixteen (16) years or older
Qualifications (physical requirements):
Qualifications
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available
Skills:
Skills
- Cross trained in Custom Framing selling and production
Benefits:
Benefits
About the role
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
Then responsibilities list. We need to capture all duty sentences: - Help customers shop, locate products, and provide them with solutions - Provide a fast and friendly checkout experience; execute cash handling to standards - Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments - Educate customers on the Voice of Customer (VOC) survey - Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) - Participate in the truck unload, stocking, and planogram (POGs) processes - Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store - Perform Store In Stock Optimization (SISO) and AD set duties as assigned - Support shrink and safety programs - Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards - Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members - Cross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities (maybe this is skill) - Other duties as assigned We need to avoid duplication: there is also "Deliver friendly customer service..." already in About the role; we shouldn't duplicate. Now Requirements:Requirements
- Retail and/or customer service experience preferred
- Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job
- Michaels requires all team members in this role to be at least sixteen (16) years or older
Qualifications
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available
Skills
- Cross trained in Custom Framing selling and production