Seasonal Part-Time Sales Teammate

About the role

The Sales Teammate position’s primary responsibility is to fulfill the mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management, such as cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities.

Responsibilities

• Greet Guests with a friendly, engaging attitude and provide legendary service.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience.
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge with the team.
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Remain consistent on personal sales and look for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG).
• Achieve personal sales‑per‑hour, average sales and total net sales goals set by Store Management.
• Provide legendary service throughout the store in the top four areas: Front 5, sales floor, fitting rooms, and the register area.
• Help Guests try on or fit merchandise.
• Check out and bag purchases.
• Prepare merchandise for alterations.
• Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
• Meet or exceed performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
• Place Special Orders or call other stores to find desired merchandise.
• Maintain and build good Guest relationships to develop a client‑based business.
• Develop and maintain knowledge of Buckle’s customer service expectations to meet the needs of every Guest.
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
• Recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.
• Create relationships through Guest Loyalty and Guest Preferred.
• Maintain a professional and respectful attitude at all times creating a positive floor culture.
• Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
• Stay current on product range.
• Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.
• Ensure sales floor is consistently sized and new freight is appropriately displayed.
• Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
• Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Follow all Loss Prevention guidelines, including daily bag and purse checks.
• Develop and maintain knowledge of Point of Sale (“POS”) procedures.
• Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
• Perform merchandising tasks, such as handling freight, re‑merchandising, preparing displays, completing price markdowns,