Seasonal Operations Specialist (Full Time)

Founded in 2009 by Audrey McLoghlin, Frank & Eileen set out to reinvent the women's button-up using the finest Italian fabrics often reserved for menswear. Named in honor of Audrey's beloved Irish grandparents, the brand has grown slowly and intentionally into a woman-owned, woman-led leader in sustainability and slow fashion. Frank & Eileen achieved B Corp certification in 2020 and continues to hold the highest score for any woman-owned, globally recognized apparel brand in the United States. After seventeen years of steady growth through wholesale partnerships and direct-to-consumer e-commerce, the brand recently opened its first US flagship store—an Irish country house on Madison Avenue, NYC. This new chapter continues the legacy of using entrepreneurship as a force for good while delivering generationless style to its beloved community of customers—all from our HQ in sunny California.

About the role

We are seeking a highly organized, detail-oriented Seasonal Operations Specialist (Full-Time) to support our Back of House team at the Madison Avenue flagship. This role is essential in ensuring smooth day-to-day store operations, with a focus on inventory management, shipment processing, and operational excellence. This position will work behind the scenes to create a seamless experience for both our team and our customers on the floor.

Responsibilities

• Receive, unpack, and organize incoming merchandise shipments with accuracy and care.
• Support inventory management including stockroom organization, replenishment, and transfers.
• Prepare product for the sales floor, including but not limited to tagging, steaming, folding, and replenishing as needed.
• Partner with Front of House team to ensure timely product availability for customers.
• Maintain a clean, organized, and efficient back-of-house environment that reflects Frank & Eileen standards.
• Assist with operational tasks including supplies management, packaging preparation, and special projects.
• Uphold health, safety, and compliance standards in all back-of-house processes.
• Support additional operational tasks and directives from Store and Assistant Managers and Visual Merchandiser as needed.
• Ad hoc projects as needed.

Requirements

• Previous retail, stock, or operations experience preferred (luxury or specialty retail a plus).
• Strong organizational skills with attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Collaborative and dependable team player with a positive, solutions-oriented mindset.
• Flexible schedule, including availability on weekends, evenings, and holidays.

Physical Requirements

• Comfortable with physical tasks including lifting boxes (up to 50 lbs), climbing ladders, and standing for extended periods.
• Frequent bending, stooping, and lifting.
• Frequent handling of inventory including folding, steaming, tagging, and replenishing product.
• Support in moving and organizing stockroom fixtures, shelving, and storage systems.
• Assist with assembly, placement, and adjustments of shelving, fixtures, and displays during store setup and seasonal floor moves.
• Flexibility to adapt to physically demanding tasks as part of new store opening and ongoing operational needs.

Pay

Hourly pay range starting at $20–$26.

Schedule

This role is anticipated to be seasonal through the holiday season, as needed. Depending on performance, it could become a regular, non-seasonal role if business permits.