Seasonal Operations Associate - Towne East Square

About the role

As a Seasonal Operations Associate, you will create an outstanding customer experience by performing operations functions within the store. This is an early morning position where you will work with the task team prior to store opening. As a seasonal hire, you will have a defined employment time period, but may be offered an employment extension or regular position based on work ethic and availability.

Primary Responsibilities

• Customer Service - Maneuvering around the store at a fast pace, working with the latest merchandise, and assisting customers when they stop to ask a question or request assistance
• Executes pricing and signing - Changing ticket prices and signing on merchandise across the store
• Replenish and restock the store - Pulling and preparing merchandise to go to the floor when inventory is low to ensure customers have the styles and sizes they need
• Receive and unload merchandise - Working with co-workers to unload trucks and prepare merchandise in the backroom
• Backroom standards - Keeping the stockroom safe, clean, and organized
• On-line jcp.com pick up - Finding and fulfilling orders placed online
• Merchandise strategy - Executing plans communicated by leadership on where to place merchandise throughout the store with efficiency and detail, maintaining merchandising standards while flowing goods to the sales floor
• Participates in a learning environment - Absorbing new information from peers or training materials on merchandise or business processes

Core Competencies & Accomplishments

• Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others
• Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
• Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency

Benefits

• Competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match (if eligible)
• Associate discount on JCPenney merchandise
• Eight paid holidays during the calendar year for associates eligible for paid vacation (MTO)
• Additional compensation for store hourly associates scheduled to work on designated holidays

Pay

USD $12.00/Hr - $15.00/Hr.