Seasonal Operations Associate - Tiffany Springs Mrkt

About the role

A Seasonal Operations Associate creates an outstanding customer experience by performing operations functions within the store. This is an early morning position working with the task team to perform functions prior to store opening. As a seasonal hire, you will have a defined employment time period, and may be offered an employment extension or regular position based on your work ethic and availability.

Primary Responsibilities

• Customer Service: Maneuver around the store at a fast pace while working with merchandise, and when a customer stops to ask a question or request assistance, provide them with great service.
• Execute pricing and signing: Change ticket prices and signing on merchandise across the store.
• Replenish and restock the store: Understand the needs of the customer; when merchandise is low, assist sales floor peers and leaders by pulling and preparing merchandise to go to the floor so customers have the styles and sizes they need.
• Receive and unload merchandise: Work with co-workers to unload a truck and prepare merchandise in the backroom.
• Maintain backroom standards: Keep the stockroom safe, clean, and organized.
• On-line jcp.com pick up: May be responsible for finding and fulfilling orders placed online.
• Merchandise strategy: Take plans communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail; uphold merchandising standards to deliver an outstanding customer experience as goods flow to the sales floor.
• Participate in a learning environment: Absorb new information from peers or training materials on merchandise and business processes.

Core Competencies & Accomplishments

• Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others.
• Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes.
• Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.

Benefits

If eligible, the company offers a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise. Associates eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation.

About JCPenney

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait, and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop — from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrated 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.

Pay

USD $15.00/Hr – USD $18.75/Hr.