Seasonal Operations Associate (Part-Time) - Westfarms Mall

About the role

WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

The Seasonal Operations Associate supports store goals during peak and high‑volume business periods by delivering exceptional guest experiences and bringing the ALO Brand Mission to life. Through authentic connection, product expertise, and personalized service, this role drives operational excellence, builds customer loyalty, and contributes to a high‑performing team environment.

Responsibilities

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink.
• Investigate and root‑cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps.
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra‑day sales floor replenishment, floor set updates, and supply management.
• Maintain and champion strong visual standards for the sales floor.
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized operations.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
• Execute company‑level operations‑focused directives, projects and initiatives in partnership with the Operations & Visual Management team; assist in processing shipments and ensuring product flow, including visual merchandising placement and daily replenishment excellence.
• Demonstrate strong business acumen by leveraging metrics to support business‑driving strategies.
• Resolve client needs quickly and effectively, ensuring customer satisfaction.
• Identify product concerns and communicate inventory needs to support business goals.
• Maintain constant movement throughout the store; when not assisting guests, take initiative to keep the store clean, safe, inviting, and operating efficiently.

Qualifications

• 1+ years prior work experience in a client‑centric, sales & operational environment.
• Requires constant movement in and around all areas of the store.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.
• Passion for customer service and delivering exceptional experiences.
• Self‑motivated with a desire to achieve results and excel individually and as a team.
• Aligns with and embodies ALO’s Guiding Principles.

Schedule

Part‑time non‑exempt associates are expected to work up to 20 hours per week, based on business needs, with a minimum shift of 4 hours. All employees must be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (January 22).

Benefits

• Generous ALO employee discount.
• Monthly Store Incentives.
• Clothing allowance.
• Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors.

Pay

The associate base pay ranges from $16.50 per hour in West Hartford, CT. Associates are eligible to participate in the Monthly Store Incentive bonus program, which may increase total compensation.