Seasonal Operations Associate - Miami Intl Mall

About the role

As a Seasonal Operations Associate, you will create an outstanding customer experience by performing operations functions within the store. This is an early morning position where you will work with the task team to perform functions prior to store opening. As a seasonal hire you will have a defined employment time period, but you may be offered an employment extension or regular position based on your work ethic and availability.

Primary Responsibilities

• Customer Service - Maneuver around the store at a fast pace, working with the latest merchandise, and assist customers when they stop to ask questions or request assistance
• Executes pricing and signing - Change ticket prices and signing on merchandise across the store
• Replenish and restock the store - Pull and prepare merchandise to go to the floor when stock is low to ensure customers have the styles and sizes they need
• Receive and unload merchandise - Work with co-workers to unload trucks and prepare merchandise in the backroom
• Backroom standards - Keep the stockroom safe, clean, and organized
• Online jcp.com pick up - Find and fulfill orders placed online
• Merchandise strategy - Execute leadership's plans for merchandise placement throughout the store with efficiency and detail; maintain merchandising standards while flowing goods to the sales floor
• Participates in a learning environment - Absorb new information from peers or training materials on merchandise and business processes

Core Competencies & Accomplishments

• Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others
• Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
• Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency

Benefits

• Competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match (if eligible)
• Associate discount on JCPenney merchandise
• Eight paid holidays during the calendar year for associates eligible for paid vacation (MTO)
• Additional compensation for store hourly associates scheduled to work on designated holidays

Pay

USD $14.00/Hr - $17.50/Hr.